Global Employer Services Assistant Manager

RSM UK; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm in the UK is seeking a Global Employer Services Assistant Manager to work in Birmingham. This role involves managing multiple client accounts, ensuring premium service delivery, and supporting compliance and advisory projects. Ideal candidates will have experience in expatriate tax and a project management background. The company offers a flexible rewards package, including hybrid working and extensive training opportunities, ensuring a fulfilling work experience.

Benefits

Flexible working

26 days holiday

Health and wellbeing benefits

Access to 300+ development courses

Qualifications

• Proven ability to manage multiple engagements and teams effectively.
• Strong organizational skills with a track record of meeting deadlines.
• Ability to communicate complex issues to non-tax specialists.

Responsibilities

• Manage day-to-day client relationships and expectations.
• Deliver compliance services and advisory projects with technical excellence.
• Be the first point of contact for global mobility work.

Skills

Expatriate tax knowledge

Project management

Excellent communication

Risk awareness

Commercial awareness

Education

ATT or CTA qualified

Job description

Make an Impact at RSM UK

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Joining our team means embracing a culture that values individuality, fresh thinking, and collaboration while driving and adapting to change. In the national employer solutions service line, you\'ll work with a growing team of global mobility experts and collaborate with specialists across employment tax, reward, employment law, payroll services, and HR consultancy to deliver comprehensive services to a diverse range of clients.

As a result of the continually growing demand for our specialist services, we are looking for an individual to join our expanding global mobility team in the national employer solutions department, as a Global Employer Services Assistant Manager based in either Reading, Bristol or Birmingham.

You'll make an impact by:

• Actively working across several client accounts simultaneously, ensuring a premium client service is consistently provided by supporting with and managing day-to-day client relationships and expectations.
• Supporting the successful delivery of compliance services and advisory projects, ensuring technical excellence but also working with the wider team to apply a practical and commercial approach.
• Being the first point of contact for clients in terms of the co-ordination of all global mobility work, building both internal and external relationships to support and manage that process.
• Supporting Managers and / or Associate Directors to help develop new business whilst also identifying opportunities to expand on existing client work.
• Supporting with and owning certain aspects of the day-to-day financial requirements of running a client portfolio and acting as the first point of management within that process and acting as a guide and mentor to the Assistants and Associates.

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here\'s what we\'re looking for in our ideal candidate:

• Experience in expatriate tax and international social security, preferably ATT or CTA qualified, capable of managing multiple engagements and teams while effectively communicating complex issues to non-tax specialists.
• Organisational skills with demonstrated project management skills, with evidence of the ability to plan and prioritise work, meeting deadlines.
• Exhibit risk awareness with the ability to start effective reviews, consult with management and know when to refer upwards.
• Commercially aware with the ability to monitor and adhere to financial parameters.
• Excellent communication in a range of situations, both written and oral, and the proven ability to build and maintain strong client relationships.

What we can offer you:

We recognise that our people are our most important assets. That\'s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and flexible working.
• 26 days Holiday (with the option of purchasing additional days).
• Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse talent development team.

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Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client\'s needs. Diverse teams bring a broader range of ideas and insights to work. That\'s why we\'re working together to ensure our firm\'s principles and processes support a firm culture that embraces difference and strengthens inclusion.