Global Application Support Engineer (Hybrid, Travel)

Brook Street; Cambridgeshire and Peterborough; Hybrid; GBP 48,000 - 56,000; Full time

Job summary

A global technology company based in Cambridge is seeking an Application Support Engineer to join their growing team. You will provide crucial support for business-critical applications, troubleshoot issues, and ensure compliance with service level agreements. Ideal candidates will have experience with Windows environments and SQL Server, along with strong problem-solving skills. The position offers a salary of £48,000 plus additional on-call pay and a hybrid working model with potential international travel.

Benefits

Hybrid working model

Additional compensation for on-call duties

Opportunity for international travel

Qualifications

• Experience supporting Windows workstation and server environments.
• Knowledge of web technologies including browsers and IIS.
• Strong computer literacy and application usage skills.

Responsibilities

• Provide day-to-day support for business-critical applications.
• Troubleshoot and resolve application and integration issues.
• Manage incidents and service requests within defined SLAs.
• Document issues, resolutions, and support processes.

Skills

Troubleshooting application issues

SQL Server knowledge

Web technologies experience

Strong problem-solving skills

Job description

A global technology company based in Cambridge is seeking an Application Support Engineer to join their growing team. You will provide crucial support for business-critical applications, troubleshoot issues, and ensure compliance with service level agreements. Ideal candidates will have experience with Windows environments and SQL Server, along with strong problem-solving skills. The position offers a salary of £48,000 plus additional on-call pay and a hybrid working model with potential international travel.