Gift Aid Manager

Parkinson's UK; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A charity organization in the City of Westminster is seeking an expert to lead Gift Aid management and associated processes. The successful candidate will work with teams to improve processes, ensure compliance with HMRC, and maximize income. Candidates should have demonstrable experience in Gift Aid management, stakeholder coordination, and CRM systems. This role requires proactive engagement with new and existing Gift Aid initiatives.

Qualifications

• Demonstrable knowledge of HMRC Gift Aid regulations, processes, and requirements.
• Experience of managing Gift Aid processes within the charity sector.
• Experience of implementing changes to internal processes for increased income.

Responsibilities

• Ensure compliant end-to-end processing of Gift Aid across Fundraising.
• Identify areas for improvement and reduce errors in claims.
• Maximise income from Gift Aid across the Fundraising and Experience Directorate.

Skills

Gift Aid management

Stakeholder coordination

HMRC regulations knowledge

Process improvement

CRM system experience

Tools

Raiser’s Edge

Salesforce NPC

Job description

In this role, you'll lead Gift Aid management and associated processes at Parkinson's UK, working with teams across the organisation to identify improvements and efficiencies in processes; provide regular and robust reporting both on income and declarations; ensure frequent and accurate claims to HMRC and ultimately increase and maximise income. As an expert in Gift Aid, you will work closely with income generating teams to ensure opportunities are taken to promote Gift Aid as a way of supporting Parkinson's UK. You'll take proactive and reactive steps to maximise the potential of the income stream through exploring all new and existing Gift Aid schemes and initiatives. What you'll do:

Responsibilities

• Be responsible for ensuring compliant end-to-end processing of Gift Aid across Fundraising, working collaboratively with Fundraising & Experience, Finance and Data processing teams.
• Identify areas for improvement of existing processes and the reduction of errors and risks associated with claims.
• Raise the profile of Gift Aid as an important source of additional income, establishing yourself as the point of contact for GA related queries.
• Maximise income from Gift Aid and associated schemes across the Fundraising and Experience Directorate.
• Work with key stakeholders to ensure gift aid guidance, policies and processes are embedded and monitored, including new income streams or third party platforms.
• Demonstrable knowledge of HMRC Gift Aid regulations, processes and requirements.
• Experience of managing Gift Aid processes within the charity sector including coordinating various stakeholders.
• Experience of implementing changes to internal processes and procedures in order to increase Gift Aid income.
• Experience of working with organisation's governance and finance teams for delivery and accountability.
• Experience of utilising CRM systems, preferably Raiser's Edge and/or Salesforce NPC.

This is an exciting time for Parkinson's UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson's. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson's community. Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person at our London Offices on 18 December 2025.

Anyone can get Parkinson's. It's vital that the people who work for Parkinson's UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.