German-Speaking Customer Service Advisor (Hybrid)

Focus Resourcing; Weybridge; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A client from Weybridge is seeking a German Customer Service Advisor to handle customer enquiries and order processing. This hybrid role requires fluency in both German and English, excellent communication skills, and the ability to multitask. Candidates should have experience in a fast-paced environment and a working knowledge of MS Office. Enjoy benefits like a generous holiday allowance and a yearly discretionary bonus while working Monday to Friday.

Benefits

Generous holiday allowance

Pension contributions 4.5% matched

Yearly discretionary bonus

Life assurance 4* annual salary

Flexible benefits platform

Independent financial advice service

Enhanced Employee Assistance programme

Shopping discounts with retailers

Qualifications

• Fluent in German and English, both verbal and written – essential.
• Experience working in a busy and demanding environment.
• Good working knowledge of MS Office.

Responsibilities

• Process sales orders and quotations.
• Develop relationships with customers and assist with any enquiries.
• Respond to all inbound calls & emails quickly and efficiently.

Skills

Fluent in German

Fluent in English

Excellent communication skills

Ability to multitask

Organisational skills

Tools

MS Office

Oracle

Job description

A client from Weybridge is seeking a German Customer Service Advisor to handle customer enquiries and order processing. This hybrid role requires fluency in both German and English, excellent communication skills, and the ability to multitask. Candidates should have experience in a fast-paced environment and a working knowledge of MS Office. Enjoy benefits like a generous holiday allowance and a yearly discretionary bonus while working Monday to Friday.