German Speaking Customer Service Advisor

Search Consultancy LTD; City of Edinburgh; On-site; GBP 26,000; Full time

Job summary

A global industry leader is seeking a German Speaking Customer Service Advisor in Edinburgh. In this full-time role, you will manage customer accounts, handle high-volume calls, and deliver exceptional service. The ideal candidate will possess outstanding communication skills, adaptability, and attention to detail. Join the team and elevate your career to new heights!

Qualifications

• Outstanding written and verbal abilities.
• Embrace change and thrive in a dynamic setting.
• Produce high-quality, precise work.
• Be a dependable team member.
• Navigate challenges with ease.
• Collaborate effectively and respect diverse perspectives.
• Show respect for all backgrounds.
• Make sound decisions confidently.

Responsibilities

• Manage Customer Accounts effectively.
• Handle high volume calls in a busy environment.
• Build strong relationships with customers.
• Deliver exceptional service to ensure satisfaction.
• Resolve customer issues confidently.
• Provide accurate quotes, arrange bookings, and process payments.
• Multitask effectively using top-notch software skills.
• Represent the brand with professionalism.

Skills

Communication Skills

Adaptability

Attention to Detail

Reliability

Problem-Solving

Team Player

Cultural Sensitivity

Decision-Making

Job description

Overview

Job Title: German Speaking Customer Service Advisor
Location: Edinburgh
Salary: £25,800 per year
Employment Type: Full Time, Permanent

Join our client, a global industry leader, as a Customer Service Representative and become a key player in their dynamic team. You\'ll be at the forefront of managing the complete customer journey with efficiency and flair.

Responsibilities

• Manage Customer Accounts: Be the go-to person for our valued customers.
• Handle High Volume Calls: Thrive in a bustling call environment.
• Build Relationships: Connect with carriers and customers, fostering strong bonds.
• Deliver Exceptional Service: Go above and beyond to ensure satisfaction.
• Resolve Issues: Tackle challenges head-on with confidence.
• Provide Quotes & Bookings: Offer accurate quotes, arrange bookings, and process payments.
• Multitask Like a Pro: Juggle tasks effortlessly with top-notch software skills.
• Represent the Brand: Embody professionalism and inspire your colleagues.

Qualifications

• Communication Skills: Outstanding written and verbal abilities.
• Adaptability: Embrace change and thrive in a dynamic setting.
• Attention to Detail: Produce high-quality, precise work.
• Reliability: Be the dependable team member everyone counts on.
• Problem-Solving: Navigate challenges with ease.
• Team Player: Collaborate effectively and respect diverse perspectives.
• Cultural Sensitivity: Show respect for all backgrounds.
• Decision-Making: Make sound decisions confidently.

Ready to embark on this exciting journey? Apply now and take your career to new heights!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.