General Service Technician

ZipRecruiter; Worcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service provider is seeking a motivated individual for the position of Automotive Technician. The role includes performing vehicle services, tire repairs, and maintaining a safe work environment. Candidates should have a high school diploma and possess basic automotive training. This position offers flexible hours and numerous benefits, including performance-based incentives and healthcare for full-time teammates.

Benefits

Performance-based incentives

Paid vacation and holidays

401(k) eligibility

Employee Discounts

Qualifications

• Automotive training including basic car maintenance.
• Must possess a current valid driver’s license.
• Ability to work flexible hours.

Responsibilities

• Perform basic vehicle services and repairs.
• Conduct tire services including removal and balancing.
• Assist with inventory management and store duties.

Skills

Basic car maintenance and repair

Customer service

Ability to lift up to 50 lbs

Education

High School Diploma or equivalent

Tools

Basic set of tools

Job description

Overview

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and we value guests and teammates—our people-first approach. Headquartered in Rochester, NY, Monro operates nearly 1,300 auto repair shops and tire dealers in 32 states, powering 16 brands. Under the Monro banner, we are united as a TEAM with a mission to provide the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? We are looking for motivated individuals at every career stage who share our vision. Positions are available in our retail locations across our brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, enjoy working on cars, being part of a team, solving problems, and building guest relationships, and value honesty and integrity, Monro has a destination for you.

Destination Monro - Your Career is Here!

Compensation & Role

Compensation is $16-18 Per hour based on experience.

Responsibilities

• Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
• Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
• Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements, etc.), battery testing and installations.
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
• Consistently perform service(s) in accordance with Monro’s safety standards, including wheel torque, oil safety, and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, following dedicated test drive routes and local traffic and safety laws.
• Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards.
• Maintain technical knowledge and capabilities to ensure proficiency through completion of Monro University training courses and modules. Operate, utilize, and maintain equipment (lifts, welders, brake lathes, etc.) safely per guidelines.
• Under the direction of management, assist in guest care, work order completion, register assistance, facility maintenance, and outside purchase ordering.
• This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
• Able to understand and effectively communicate all Monro products and services to guests.
• Perform other duties as assigned and required.

Qualifications

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR); ability to operate customer’s vehicles to conduct test drives.
• Must own a basic set of tools or participate in Monro’s tool purchase program.

Work Environment & Physical Requirements

This job operates in an automotive shop environment with moderate noise, potential adverse weather conditions, chemicals, odors, dirt, and dust. The following are required or typical:

• Ability to work flexible hours, including days, evenings, weekends, and holidays.
• Must be able to see, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
• Frequent standing and walking for long periods; frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for full-time teammates
• Employee Access Perks
• Career Advancement Opportunities

Your next Destination! Growth Opportunity: At Monro we are committed to helping teammates grow through coursework, leadership development, and open opportunities. Teammates receive on-the-job training, company-sponsored certifications, and Monro University coursework to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.