General Service Technician

ZipRecruiter; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive service provider in the UK seeks motivated individuals for vehicle service roles. Responsibilities include performing basic repairs, tire services, and managing inventory. Applicants must have a high school diploma, automotive training, and customer service skills. Competitive compensation and benefits available, including paid vacations and career advancement opportunities.

Benefits

Paid vacation

401k eligibility

Employee discounts

Healthcare, vision, and dental

Qualifications

• Strong customer service skills required.
• Must have a valid driver's license with satisfactory MVR.
• Automotive training or experience needed.

Responsibilities

• Perform basic vehicle services and repairs.
• Conduct tire services and maintenance.
• Assist with inventory management and store duties.

Skills

Customer service skills

Verbal communication

Problem-solving

Education

High School Diploma or equivalent

Automotive training

Tools

Basic set of tools

Job description

Overview

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. Monro powers 16 tire and auto service brands and operates nearly 1,300 auto repair shops and tire dealers across 32 states. Under the Monro banner, we are united as TEAM with a shared mission to bring our guests the highest quality tire and auto service in the industry. We are looking for motivated individuals at every stage of their career who share our vision. Positions are available in our retail locations across our brands, in field management, and in store operations at our Store Support Center in Rochester, New York.

Destination Monro - Your Career is Here!

Responsibilities

• Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
• Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
• Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
• Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

Profile Summary

• Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
• Strong customer service skills
• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.

Qualifications

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Benefits

• Paid vacation and holidays for Full Time teammates
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of race, color, religion, sex, national origin, citizenship status, physical or mental disability, veteran status, or any other characteristic protected by federal, state, or local law.

Compensation: The hourly range for this role is $14-$16 per hour. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through coursework, leadership development, on-the-job training, and company-sponsored certifications. Monro University provides courses that empower advancement to the next level of your career.