General Manager - Sutton

Compass Group PLC; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading catering company in Greater London is seeking a professional to manage business operations and oversee the catering department. This role involves ensuring health and safety, supervising food preparation, and maintaining high standards of service. The ideal candidate will communicate effectively with staff and stakeholders, manage budgets, and innovate catering offerings to meet customer needs. Join us for competitive pay and excellent benefits in one of the UK's largest firms.

Benefits

Contributory pension scheme

Career development programmes

Digital GP access

Travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards program

Wellness and exercise classes

Discount sharing with friends and family

Responsibilities

• Provide guidance and manage the business through your team.
• Communicate and motivate your management team and catering staff.
• Oversee food and health safety procedures.
• Promote the unit and act as a Compass Advocate.
• Experience managing internal and external stakeholders.
• Ensure client hospitality meets standards.
• Identify opportunities to enhance service.
• Keep food menu innovative.
• Operate within budget and monitor trends.
• Ensure customer requirements are met.
• Supervise the unit in accordance with Compass standards.
• Manage food preparation and service.
• Efficiently use resources and assets.

Job description

Responsibilities

• Provide guidance and take a strategic approach to organising and managing the business through the team that report to you.
• Communicate, motivate and guide effectively your management team and catering staff on a daily basis. Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility.
• Take overall responsibility for both food and health and safety procedures in the college catering department.
• Promote the unit and act as a Compass Advocate at all times.
• Proven experience of managing internal and external stakeholders.
• Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.
• Identify any additional opportunities to enhance/develop the service we provide and discuss with line manager.
• Be aware of the need to ring the changes with the food provided, look at ways to bring innovation and flair so the service does not become repetitive.
• Operate to the agreed budget, monitor trends and be able to identify corrective action if necessary.
• Ensure all customer requirements are delivered in line with the expectation.
• To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations.
• Responsible for the overall efficient and effective management of the unit under their control providing a quality service.
• Responsible for overseeing the preparation, cooking and service of food to agreed standards and specification.
• Ensure the efficient and economical use is made of all resources, including stock, team members and company assets.

Benefits

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Who you are

Who you are