General Manager - Norwich, Norfolk

Rosa's Thai; Norwich; On-site; GBP 46,000 - 55,000; Full time

Job summary

A renowned Thai restaurant brand in Norwich is seeking a confident General Manager to lead its team and ensure exceptional guest service. Responsibilities include staff training, stock control, and collaborating with the Head Chef to maintain quality. The position offers a competitive salary of up to £55k, as well as performance bonuses and employee perks like 50% discounts at all restaurants. This is a chance to grow within the hospitality industry and make a significant impact.

Benefits

Competitive salary plus tronc

30% quarterly performance bonus

Delicious food on every shift

Access to 50% of wages before payday

50% off at all Rosa's restaurants

Yearly staff party

Enhanced holiday and pension scheme

Mobile phone allowance

Bike to work scheme

Career advancement opportunities

Chance to win a trip to Thailand

Wellbeing support for the family

Qualifications

• Experience in a managerial role within the hospitality industry.
• Ability to lead a team and promote a positive working environment.
• Strong communication skills to work effectively with kitchen and marketing teams.

Responsibilities

• Ensure the front of house team delivers exceptional guest service.
• Work with the Head Chef for dish preparation and delivery.
• Oversee training plans for team development.
• Account for stock control and health & safety compliance.
• Drive sales growth and enhance brand presence.

Skills

Guest focused

Leadership

Stock control

Sales growth

Team training and mentorship

Job description

General Manager - Norwich, Norfolk

Rosa's Thai is looking for a General Manager to be part of our growing family and lead the opening of our new sites in London. We are looking for a confident individual who is guest focused and ready to lead a team.

At Rosa's Thai we obsess about the food and we don't mess about with the rest. There are no Thai cliches or theme park interiors here. Just dedication to making the best we possibly can from simple ingredients across our food, products and places.

Job Duties

• Ensuring our front of house team is delivering every step of the guest journey to the highest standard
• Working closely with our Head Chef to ensure every dish is prepared to spec and delivered efficiently for our diners eating in as well as takeaway orders
• Ensure growth and a constant learning culture is instilled within the teams, overseeing their training plans and acting as a mentor for their career progression
• Accountability for stock control, maintenance and H&S compliance
• You will lead the team by example and set the standards for a respectful working environment
• Working closely with our creative marketing team, you will be responsible for sales growth and constantly looking for ways to enhance our presence as a modern Thai restaurant brand

Benefits

• Competitive salary plus tronc - up to 55k including tronc
• 30% bonus paid quarterly target based
• Delicious Thai food on every shift plus bottomless drinks
• Access 50% of your wages before pay day
• Performance based rewards
• 50% off at all Rosa's restaurants
• Amazing yearly staff party
• Enhance Holiday and pension Scheme for Length of service
• Wage stream Discount voucher on popular high street brands
• Employee assistance programme
• 35 mobile Phone allowance every month
• Bike to work scheme
• Career advancement opportunities for growth and development
• And a chance to win a trip to Thailand every year!
• Wellbeing support with access for all the family

It is the perfect time to join Rosa's, we have so many opportunities for you to make a difference in the company and grow to be a great leader in the hospitality and restaurant industry.

If you are ready to be part of the journey, apply now!