General Manager- ibis London Luton Airport

ibis, ibis Styles, ibis budget; United Kingdom; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading hotel in London is seeking a passionate General Manager to oversee hotel operations and lead a diverse team. The ideal candidate will have experience in hotel management, strong leadership skills, and a proven track record in driving commercial success. Responsibilities include maximizing profitability, ensuring compliance, and maintaining service standards. This role is crucial for enhancing guest satisfaction and promoting the brand consistently throughout operations.

Qualifications

• Previous experience in a leadership role within a similar hotel brand or business.
• Passionate to grow and develop self and others.
• Strong collaborator with ability to build relationships.
• Strategic, creative and able to communicate effectively.
• Proven leader who is able to inspire others.
• Strong business acumen demonstrating success in driving commercial performance.

Responsibilities

• Lead overall management and strategic direction of the property.
• Maximize profit and manage financials of the property.
• Ensure compliance with operating controls and legislation.
• Be involved in recruitment processes to select the best fit.
• Champion employee engagement and promote a collaborative environment.
• Maintain product and service quality standards for guest satisfaction.
• Promote the brand and ensure standards are executed consistently.

Skills

Leadership

Commercial acumen

Strategic vision

Interpersonal skills

Inspiring others

Relationship building

Job description

Company Description

A new opportunity has arisen at our ibis London Luton Airport hotel for a General Manager. Part of the Leopard Hotel portfolio, this hotel has 162 rooms and is located in a prime spot, 10 minutes away from Luton Town Centre and a few minutes walk from the airport itself.

Due to the fantastic location, guests of this hotel come and visit for business and leisure, so the General Manager will get to lead this property and manage its varying guest needs and expectations.

If you are a passionate, commercial and forward thinking General Manager who will be able to lead a diverse, multi-skilled and hands on team, then this role might be for you.

Job Description

General Manager

Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the (luxury, premium, midscale, economy) marketplace.

You Will Be Responsible For

• Leading the overall management and strategic direction of the property and support all departments in the achievement of operational targets
• Maximizing the property in terms of profit and management of financials
• Ensuring full compliance with operating controls and legislation in all areas of the business
• Being actively involved in the recruitment process of positions within the property to select the best fit
• Championing employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to work together - Developing relationships within the local community
• Maintaining product and service quality standards to exceed guest expectations
• Promoting the brand and ensure all brand essentials and standards are in place and executed consistently.

Qualifications

Your experience and skills include:

• Previous experience in a leadership role within a similar hotel brand or business
• Passionate to grow and develop self and others
• Strong collaborator with ability to build relationships
• Strategic, creative and able to communicate effectively
• A proven leader who is able to inspire others
• Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.