General Manager

North Tees & Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare trust in Tees Valley is seeking a General Manager to provide operational leadership and support the delivery of high-quality patient care. The ideal candidate will possess strong management skills and demonstrable experience in overseeing clinical teams. Responsibilities involve strategic planning, ensuring compliance with performance standards, and fostering a culture of excellence. Applicants should have relevant educational qualifications and a track record of successful change management.

Benefits

Health and well-being initiatives

Support for professional development

Qualifications

• Demonstrable experience in management with direct line responsibility.
• Experience managing significant change and project management.
• Thorough understanding of NHS waiting time and access standards.

Responsibilities

• Support the Operations Manager with performance management of Directorates.
• Provide leadership to clinical teams and oversee operational plans.
• Ensure adherence to Standard Operating Procedures.

Skills

Management skills

Leadership

Change management

Strategic planning

Operational management

Education

Degree/Diploma

Relevant Masters Level Qualification

Job description

The General Manager will support the Operations Manager/Senior Operations Manager in providing operational leadership, business development and people management for a Clinical Directorate, ensuring high quality patient care is delivered within available resources and in line with University Hospitals Tees overarching strategic objectives.

The General Manager will support the Operations Manager/Senior Operations Manager in developing a culture of high performance, ownership and accountability where safety, quality and excellence in patient outcome and experience is consistently delivered, in line with not only national and locally agreed standards but also the higher standards of performance University Hospitals Tees sets itself.

The General Manager is expected to act as a change agent and be highly visible to frontline staff, demonstrating strong personal leadership and direction whilst at the same time supporting the building of an effective leadership and management team within the Directorate(s) to ensure organisation sustainability.

This role of the General Manager forms part of the Directorate management team and is expected to work with the Operations Manager/Senior Operations Manager in the development and delivery of underpinning Directorate annual operating plans, which should in turn integrate with the Clinical Service overall clinical and business development strategy and overarching University Hospitals Tees strategy.

Main duties of the job

The General Manager will support the Operations Manager/Senior Operations Manager who has responsibility and overall accountability for the day to day performance management of their Directorates, including the management and implementation of strong and effective operational, resource and financial management control processes.

The General Manager will provide high calibre, professional management and leadership to the Directorate(s), working with the Operations Manager/Senior Operations Manager, Clinical Directors, Clinical Matrons and clinical teams to develop and implement strategic and operational plans aligned to the overall Centre strategy. The Senior Operations Manager will oversee the administrative functions within the directorates, supporting achievement of key performance targets and ensuring that Standard Operating Procedures are adhered to.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Job responsibilities

Please see the attached Job Description for details regarding the expectations and requirements of the role including quality and performance standards, professional leadership, clinical responsibilities, and corporate responsibilities

Qualifications

• Degree/Diploma or equivalent experience
• Relevant Masters Level Qualification or equivalent experience
• Leadership training

Experience

• Demonstrable experience in management, including direct line management responsibility
• Experience of successfully managing significant change/project management.
• Thorough understanding of NHS waiting time and access standards
• Experience in capacity and service planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.