General Manager

Craft Locals; Rickmansworth; On-site; GBP 35,000 - 50,000; Full time

Job summary

A growing pub group in the UK seeks an exceptional General Manager to lead their food-led country pub. The ideal candidate will prioritize hospitality, overseeing a quality food and cask ale offer while fostering a supportive environment for staff. Responsibilities include team leadership, financial management, and maintaining high standards. Benefits include training opportunities and discounts on food and drinks. Join a people-focused team dedicated to delivering memorable guest experiences.

Benefits

50% off food

20% off drinks

28 days holiday

WSET opportunities

Training and communication via AllGravy

Qualifications

• Proven experience running a busy, quality-focused pub.
• A passion for food and well-kept beer (especially cask).
• Strong people leadership and recruitment skills.
• Confidence in financial management and commercial decision-making.
• High standards and a genuine eye for detail.

Responsibilities

• Leading and developing a strong front-of-house team.
• Working in close partnership with the Head Chef.
• Delivering consistently high standards across food, drink, and service.
• Creating memorable guest experiences and well-run events.
• Developing your team through training, coaching, and clear leadership.
• Running the business with commercial confidence, while maintaining compliance and best practices.

Skills

Leadership

Team Development

Food and Beer Quality Management

Financial Management

Attention to Detail

Tools

AllGravy

MarketMan

Harri

S4Labour

Lightspeed

Trail

FoodAlert

SevenRooms

Job description

Food-Led Pub | Cask Ale | People-First Leadership

We’re looking for an exceptionalGeneralManagerto lead one of our food-led country pubs — someone who believes that great hospitality starts with great people, well-cooked food, and beautifully kept cask ale.

This is a role for a calm, confident leader who enjoys running a busy pub without sacrificing standards. You’ll take pride in thoughtful service, attention to detail, and creating an environment where guests feel genuinely looked after and teams feel supported, developed, and proud of what they do.

You’ll work closely with your Head Chef to deliver a seasonal, well-executed food offer, alongside a cask ale range that’s treated with the care and respect it deserves. Events, menus, and supplier relationships are shaped collaboratively — with strong head office support to help you deliver them properly, not just launch them quickly.

About you

• Leads from the floor with warmth, clarity, and consistency
• Enjoys developing people and building knowledgeable, engaged teams
• Understands the importance of food quality, beer standards, and pacing
• Takes ownership of standards while valuing structure and support
• Cares as much about culture as you do about commercial performance
• You build great pubs that people want to return to.

What the role involves

• Leading and developing a strong front-of-house team
• Working in close partnership with the Head Chef
• Delivering consistently high standards across food, drink, and service
• Creating memorable guest experiences and well-run events
• Developing your team through training, coaching, and clear leadership
• Running the business with commercial confidence, while maintaining full compliance and best practice

What’s in it for you

• A supportive, hands‑on head office team that helps you succeed
• Clear structure, realistic expectations, and room to do things properly
• Company incentives and perks
• 50% off food and 20% off drinks across all venues
• 28 days holiday
• Training and communication via AllGravy
• WSET opportunities
• Genuine progression within a small, growing group (currently three sites)

What we’re looking for

• Proven experience running a busy, quality-focused pub
• A passion for food and well-kept beer (especially cask)
• Strong people leadership and recruitment skills
• Confidence in financial management and commercial decision‑making
• High standards and a genuine eye for detail

Applicants must have the right to work in the UK.

About Us

Craft Locals is a growing group of people-focused pubs, dedicated to delivering exceptional food, well-kept cask ale, and memorable guest experiences. We believe great pubs start with great teams, and we invest in our people — giving them the support, training, and tools they need to shine.

We’ve built systems that make running a pub straightforward and compliant, so our teams can focus on what really matters: welcoming guests and delivering an outstanding experience. From reservations to stock, scheduling to events, we use a suite of best‑in‑class tools — including AllGravy, MarketMan, Harri, S4Labour, Lightspeed, Trail, FoodAlert and SevenRooms — to simplify operations and keep everything running smoothly.

At Craft Locals, we’re proud to combine a love of people, food, and drink with smart systems and strong support — creating pubs that teams enjoy working in and guests love visiting.