General Manager

ASK Italian; Norwich; On-site; GBP 37,000 - 41,000; Full time

Job summary

A popular restaurant chain in Norwich is looking for a General Manager to lead their team. This role requires a passion for hospitality and food, alongside strong leadership abilities to create a welcoming atmosphere. The successful candidate will be responsible for maintaining high standards of service and ensuring a collaborative team environment. The position offers competitive pay, comprehensive training, and generous benefits including holidays and discounts.

Benefits

50% discount at restaurants

Complimentary meals during shifts

28 days paid holiday

Christmas Day off

Access to well-being and GP support

Qualifications

• Ability to lead a team in a fast-paced environment.
• Commitment to excellent food and service standards.
• Empathy and respect towards customers and team members.

Responsibilities

• Lead a diverse team with passion for food and customer service.
• Ensure high standards of operation and service.
• Create a welcoming and inclusive environment for both team and customers.

Skills

Passion for people

Team leadership

Attention to detail

Hospitality

Job description

Overview

Role: General Manager / Restaurant General Manager / Hospitality General manager

Pay: Starting Salary: £40,500 pa, including benefits. Salary Breakdown: Starting from £37,000 pa, plus £1.50 per hr tronc average. At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person\'s unique background and experience to create our incredible ASK Italian teams!

We live and breathe the ASK Factor and use its core values to guide everything we do:

• Heartfelt: We love what we do and believe in what we say.
• Respectful: We care about how we make people feel and our impact on the world around us.
• Generous: We\'ll go that extra mile to make a difference.
• Spirited: We\'re determined, always moving forward to be the best we can be.

What we offer

• Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.
• Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks
• Excellent bonus potential
• Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
• Inclusive Dress Code Policy: Part dress code provided, including shoes.
• Paid Holidays: 28 days paid holiday, pro-rata.
• Pension Contributions
• Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
• Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
• Early wage access through Wagestream
• Well-being and GP support for you and your family
• Discounts on lifestyle brands, including gyms, cinemas, and travel
• Community Volunteering: 1 paid day per year to volunteer in your local food bank.
• A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.

What we ask of you

• Passion: A love for people, diverse cultures, food, and all things Italian, with a passion for growing sales and leading a fantastic team.
• Hospitality: A welcoming attitude, making every customer and Team Member feel at home.
• Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to detail and a commitment to excellent food, service, standards and team development.
• Behaviour: The desire to lead and work collaboratively with your team with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.

Join Us

At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you\'re ready to thrive in a dynamic and supportive workplace, we\'d love to welcome you aboard!