General Manager

BaxterStorey; Milton Keynes; On-site; GBP 46,000; Full time

Job summary

A leading catering organization in Milton Keynes is seeking a General Manager to lead a dedicated team of 10. The role involves inspiring the team and ensuring exceptional service standards while managing a busy flagship site. Candidates should have a passion for food and customer service, alongside strong leadership and analytical skills. This position offers a competitive salary of up to £46,000 and a range of benefits including 28 days holiday, bespoke training opportunities, and more.

Benefits

28 Days holiday including bank holidays

Birthday off

3 volunteering days

Pension and life insurance

Free meals on shift

Wellbeing hub

Access to employee assistance programme

Qualifications

• Previous experience as a General Manager is essential.
• Contract catering background is ideal.
• Excellent communication skills, verbal and written.
• Ability to work well under pressure and manage multiple projects.

Responsibilities

• Lead and support your team to deliver exceptional standards.
• Build positive relationships with clients and stakeholders.
• Achieve business critical KPIs including financial performance.
• Create a culture of excellence through mentoring and recognition.

Skills

Leadership

Passion for food and customer service

Analytical skills

Delegation and influencing skills

Organizational skills

Team management

Job description

Overview

Title: General Manager

Location: Milton Keynes

Salary: up to £46,000 per annum

Large flagship site in MK near the railway station with lots of change planned to the facility going forward. Will be fixed price contract. Team of 10. It is a great opportunity to be involved in the refurb that will be happening in Q1. The site is very busy Tue-Thu. Very hands on position with all the catering areas.

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Responsibilities

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications

• Previous experience as a General Manager
• Contract catering background would be ideal.
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team's careers. Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

• ALWAYS VISIONARY — We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
• WHOLEHEARTEDLY POSITIVE — We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
• CREATIVELY COLLABORATIVE — We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS — We work together as a team to lead by example, protecting the planet and supporting local communities.

EEO and Inclusivity

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality'.

Join us and bring your unique perspective to our team.