General Manager

Interaction Recruitment; London; On-site; GBP 65,000 - 70,000; Full time

Job summary

A leading recruitment agency based in London is seeking a General Manager for a unique hospitality venue. The role involves overseeing operations, managing teams, and driving business growth. Ideal candidates will have a strong background in catering and hospitality, exceptional management skills, and a passion for customer service. This full-time position offers a competitive salary and a dynamic work environment.

Qualifications

• Proven career history in Catering & Hospitality.
• Experience in managing various hospitality aspects, including catering and events.
• Commercially minded with experience in sales and business development.

Responsibilities

• Oversee and manage the entire operation including accommodation, events, and café.
• Develop and drive the business forward, increasing revenue through events.
• Deliver regular reports to The Board.

Skills

Strong leadership skills

Financial acumen

Customer service passion

Communication skills

Job description

Overview

General Manager, E14 London, £65k-£70k

Set within a beautiful and tranquil location in the heart of the City, this unique venue offers accommodation, event/meeting space as well as a high end café.

Responsibilities

• Overseeing and managing the entire operation including accommodation, events and café
• Driving standards and delivering the service in line with requirements
• Managing, inspiring and motivating a large team
• Developing and driving the business forward - up selling and increasing revenue through events and functions
• Managing all aspects of finances including reports and budgets
• Delivering regular reports to The Board
• Hands on – able to jump in and be operational as and when needed
• Working hours are 5/7, 40 hours per week

What we are looking for

• A strong General Manager or Operations Manager with a proven career history within Catering & Hospitality
• Experienced in managing various aspects of hospitality ideally including catering, housekeeping and events
• Commercially minded with strong financial acumen – able to drive a business forward, passionate about sales and development
• Exceptional management skills and a passion for motivating and inspiring others
• Ability to communicate at all levels with a wide variety of people
• Genuinely passionate about customer service
• An empathetic nature with an open outlook
• Interested? Then apply immediately with your up to date CV

*All candidates must be eligible to live and work in the UK at the time of application

Job Info

• Job Title: General Manager
• Company: Interaction Recruitment
• Location: E14 London
• Posted: Sep 5th 2025
• Closes: Oct 6th 2025
• Sector: Hospitality & Hotels
• Contract: Permanent
• Hours: Full Time