General Manager

Retirement Villages Group Ltd; Honiton; On-site; GBP 150,000 - 200,000; Part time

Job summary

A leading retirement community organization is seeking a General Manager for their village in Honiton. This part-time role involves overseeing operations, enhancing resident relationships, and leading a team. The ideal candidate has 3-6 years of management experience and strong strategic and financial skills. The company offers various benefits, including enhanced leave and pension schemes.

Benefits

Pension Scheme

Enhanced Annual Leave

Life Assurance

Employee Assistance Programme

Qualifications

• 3-6 years of general management experience.
• Operational expertise and resource management skills.
• Strong relationship-building abilities.

Responsibilities

• Develop and implement the Asset Business Plan and operational delivery plan.
• Communicate strategies clearly to colleagues.
• Set operational priorities and motivate teams to achieve excellence.

Skills

General management experience

Relationship-building

Strategic thinking

Financial acumen

Job description

Here at Retirement Villages, we are growing our team and seeking a General Manager for our Retirement Village in Honiton - Gittisham Hill Park. You will lead a team in a community-focused environment where older people can age well, build friendships, and feel part of a community.

This is a part-time role, working 27.5 hours per week (typically 5.5 hours daily, Monday to Friday). Flexibility is required due to the nature of the business.

Your responsibilities include actively managing relationships with residents and the wider community, ensuring excellent customer experience, driving hospitality standards, maximizing revenue, controlling costs, and fostering a culture of continuous improvement to meet current and future needs.

Key Responsibilities:

• Develop and implement the Asset Business Plan and operational delivery plan for the village.
• Communicate strategies clearly to colleagues, aligning operational plans with RVG's mission, vision, and values.
• Set operational priorities, analyze performance, and motivate teams to achieve excellence.
• Lead facilities management plans, ensuring safety and compliance.
• Manage large-scale projects and investments in the village.
• Provide excellent customer experience and deepen resident relationships.
• Ensure care and wellbeing programs are engaging and effective.
• Lead and develop staff, setting performance targets and fostering capability.

Qualifications and Experience:

• 3-6 years of general management experience.
• Operational expertise and resource management skills.
• Strong relationship-building abilities.
• Strategic thinking and decision-making skills.
• Financial acumen.

In return, we offer:

• Pension Scheme
• Enhanced Annual Leave
• Enhanced Maternity/Paternity/Adoption leave
• Life Assurance
• Annual Birthday Leave
• Employee Assistance Programme
• Reward Schemes
• Retail Discounts
• Learning and Development Opportunities
• Volunteering and Wellbeing days

Our Values:
We are committed to creating a positive impact through:

• Age Well: Enabling everyone to age well.
• Community: Believing in the power of community.
• Keep Improving: Continuously enhancing our services.
• Invest Wisely: Managing resources responsibly.
• Planet Positive: Minimizing our environmental impact.
• One Team: Supporting each other to succeed.