General Manager

RBH; Glasgow; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading hotel management company in Glasgow is seeking a General Manager to enhance guest experiences and lead a vibrant team. The ideal candidate should have senior hotel leadership experience and a strong commercial focus. Responsibilities include driving revenue, managing operations, and building community relationships. The role offers a supportive environment and opportunities for personal growth.

Benefits

Discounted hotel room rates for friends and family

Enhanced maternity and parental leave

Course sponsorship

30% F&B discount at RBH hotels

Flexible working arrangements

Life insurance

Qualifications

• Proven experience in a senior hotel leadership role, ideally as General Manager or strong Deputy.
• Commercially sharp, with a track record of driving revenue and profit in a competitive market.
• Strong leadership and people management skills.

Responsibilities

• Driving commercial performance with a focus on revenue growth and profitability.
• Leading and developing a diverse team to deliver exceptional guest experiences.
• Managing all areas of hotel operations.

Skills

Leadership skills

Commercial acumen

Communication

Job description

Overview

RBH Hospitality Management is one of the UK’s leading hotel management companies, operating a diverse collection of branded and independent properties across the country. As a business, we are passionate about creating exceptional guest experiences and building inclusive, empowered teams. We are an equal opportunities employer and welcome applications from all backgrounds.

The Hotel

ibis Styles Glasgow Central isn’t your typical hotel. With bold design, quirky personality, and a buzzing atmosphere, it’s a city centre hub that reflects the vibrant energy of Glasgow itself. We’re now looking for a General Manager who can bring fresh leadership, commercial drive, and a people-first approach to take this hotel to the next level.

Reporting directly to the RBH Operations Director, you’ll be the face of the property, shaping its identity, culture, and guest experience while ensuring commercial success. This role is about leading a team to create memorable stays, building strong community connections, and keeping the ibis Styles brand fun, modern, and relevant.

What you’ll be doing

• Driving commercial performance with a strong focus on revenue growth, profitability, and market positioning.
• Leading, inspiring, and developing a diverse team to deliver standout guest experiences that feel fresh, stylish, and welcoming.
• Managing all areas of hotel operations – from F&B and rooms to compliance, budgets, and performance standards.
• Building a culture that celebrates creativity, individuality, and teamwork.
• Acting as an ambassador for ibis Styles within the local market, forging strong relationships with guests, partners, and the wider community.

What we need from you

• Proven experience in a senior hotel leadership role, ideally as General Manager or strong Deputy.
• Commercially sharp, with a track record of driving revenue and profit in a competitive market.
• Strong leadership and people management skills, with the ability to motivate teams to perform at their best.
• A natural communicator who thrives on building relationships, internally and externally.
• Energy, creativity, and the confidence to keep the brand’s playful spirit alive while ensuring operational excellence.

The impact you’ll have

As General Manager, you’ll set the tone for the entire hotel. Your leadership will directly impact team engagement, guest satisfaction, and commercial success. You’ll have the autonomy to shape strategy, implement ideas, and build on the property’s strong reputation – all while being supported by RBH’s network of hospitality experts across the UK.

The recruitment process

We see recruitment as a two-way process – it’s just as important that we’re the right fit for you as it is that you’re the right fit for us. If shortlisted, our Talent Acquisition Manager will be in touch to talk you through the role and RBH in more detail. From there, you’ll have an initial Teams interview, followed by an in-person interview at the hotel to meet the team and experience the property for yourself.

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Flexible working arrangements
• Life Insurance

Equal opportunities

At RBH, we’re committed to creating a culture of inclusion where everyone can thrive. We welcome applications from candidates of all backgrounds and are proud to be an equal opportunities employer. We celebrate individuality and believe it’s our people who make the difference.