General Manager

St Austell Brewery Ltd; England; On-site; GBP 45,000 - 65,000; Full time

Job summary

A prestigious brewery in the United Kingdom is seeking an experienced General Manager to lead its iconic venue. This role involves overseeing operations, managing a passionate team, and ensuring an exceptional guest experience. The ideal candidate will have strong leadership skills, effective communication, and a keen eye for performance metrics. In return, the company offers various benefits, including a bonus scheme, pension plan, and discounts on food, drinks, and accommodations. Applications are welcomed from all qualified individuals.

Benefits

Bonus Scheme

Company Pension

30% off food and drink in our pubs

50% off overnight stays in our pubs

Westfield Rewards

Cycle to work scheme

Learning and development opportunities

Career progression

Family-friendly policies

Paid time off to volunteer for charity

Meal provided for shifts over 6 hours

Qualifications

• Proven experience as a General Manager or in other managerial positions.
• Strong understanding of business functions and industry standards.
• Ability to communicate effectively and inspire teams.

Responsibilities

• Lead and manage front-of-house operations and team.
• Monitor team performance and provide feedback.
• Oversee financial and administrative processes.
• Establish relationships with stakeholders and customers.

Skills

Leadership and management

Customer relationship management

Communication

Performance monitoring

Finance management

Job description

The Pier House, recently reopened after a stunning refurbishment,presents a unique opportunity for an experienced General Manager to lead thisremarkable venue. You will be at the helm of a picture-postcard location thathas captivated audiences worldwide, serving as the backdrop for blockbustermovies and TV shows. This is your chance to shape the guest experience at adestination that seamlessly blends charm with modern hospitality, creatingunforgettable memories for all who visit.

About you:

• You head up the front ofthe business, leading a team of passionate team members to deliverexperiences that delight.
• You champion the spiritand values of St Austell Brewery, inspiring those around you and setting aglowing example for them to follow.
• Closely monitoring yourteam’s performance gives you the insight to give praise where it’s due,provide constructive feedback, and nurture talent.
• You oversee all aspectsof finance and admin procedures with ease. No detail goes unchecked.
• You’ll establish strongrelationships with stakeholders and customers.
• Having a wealth ofexperience in a similar role means you are able to recognise when teammembers need help and you’ll support where needed.
• You’re a natural leader,communicating brilliantly with your team and delegating to hit and exceedtargets.
• Keeping a watchful eyeover customer feedback means your team is always adapting to maintain highstandards and improve where necessary.
• Peak season can getpretty busy, but you thrive when working under pressure.
• Communication is key,and you recognise the importance of being an effective listener - ensuringeveryone is on the same page while remaining approachable and informative.

What we offer in return:

• Bonus Scheme
• Company Pension
• 30% off food and drink in our pubs.
• 50% off overnight stays in our pubs.
• Westfield Rewards, including discounts and rewards fromhundreds of leading retailers, restaurants, and destinations.
• Cycle to work scheme
• Learning and development opportunities.
• Career progression.
• Family-friendly policies.
• Paid time off to volunteer for charity
• Meal provided for shifts over 6 hours

For further information and a job description, please contact the recruitment team at [e-mail]

St Austell Brewery is an Equal Opportunities employer, and wepositively encourage applications from suitably qualified and eligiblecandidates, regardless of age, sex, race, disability, sexual orientation,gender reassignment, religion or belief, marital/civil partnership status, orpregnancy and maternity.

We also welcome requests for flexible working. Earlyapplications are encouraged as we’ll review applications throughout therecruitment process and reserve the right to close the advert at any time. Pleasenote that we politely request no contact from recruitment agencies or mediasales. Speculative CVs from recruitment agencies won’t be accepted, nor thefees associated with them.