General Manager

Wingstop UK - York; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular chicken restaurant chain in the United Kingdom is searching for a passionate General Manager to lead the team. The ideal candidate will have management experience, ideally from a quick-service restaurant background, and a strong commitment to delivering an excellent customer experience. This role involves creating a positive work environment, inspiring team members, and ensuring operational excellence. Join us to share the love for flavour in a fun and inclusive workplace.

Benefits

Generous staff food policy

Bonus Scheme

20-50% off dining with friends/family

Flexible Working Hours

Private Healthcare

Employee Assistance Programme

Qualifications

• Minimum 12 months of management experience from a QSR or similar background.
• Strong customer and team focus.
• Proven track record in operational best practices.

Responsibilities

• Create a great working environment for team members.
• Influence the team to deliver an exceptional customer experience.
• Drive restaurant performance and inspire adherence to standards.

Skills

Management experience

Customer service focus

Leadership

Operational management

Team development

Job description

Wingstop General Manager

Be Part of Something Big

We’re not in the chicken business, we’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Yeah, we’ve bagged a few accolades on the way (UK’s Sunday Times Best Places to Work 2025 & Deliveroo’s Restaurant of the Year to be exact) but our core mission is simple: BRING THE FLAVOUR.

Benefits & Perks

• Get Your Flavour Fix: Generous staff food policy on shift.
• Bonus Scheme: Unlock a huge opportunities to earn big on top of your earnings through performance-driven bonuses.
• Feed the Fam: Enjoy 20-50% off when dining with friends and family.
• Birthday Time Off: Your special day? It’s on us.
• Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
• Discount Platforms: Access retail, dining, and wellbeing perks.
• Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
• Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
• Grow with Us: We offer development opportunities to help you rise through the ranks.
• Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.
• Employee of the Month: Get recognised for bringing the flavour with monthly awards.
• Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.
• Flexible Working Hours: We know life happens, so we keep it flexible where we can.
• Employee Assistance Programme (EAP): Free, confidential support when you need it most.
• Apprenticeships: Learn while you earn with fully supported development programmes.
• Seasonal Incentives: Extra rewards and recognition during key times of the year.
• Anniversary Awards: Celebrate 3 and 5 years with us in style!
• Unlock Higher Earning Potential: Step up, take on more, and watch your rewards grow.
• Private Healthcare with Vitality: Enjoy access to private medical cover, plus wellbeing perks to keep you at your best.

Here’s where you come in

Great wings need great people. At Wingstop, we’re about more than just showing up—it’s about passion, energy, and unmatched vibes.

As a General Manager at Wingstop, you’ll create a great working environment influencing all your team members to deliver a great Wingstop experience to our customers. We are a social food, families, friends, colleagues it’s all about sharing the FLAVOUR love!

What qualities does a General Manager need to join a Wingstop?

• You’ll have a minimum 12 months of management experience preferably from a QSR or similar background
• You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other
• You’re a strong, commercially aware leader to drive your restaurant performance and inspire your team to meet our customers’ needs and standards
• Recognise succession and development to build a strong talent pipeline and you are very proactive in developing your crew through coaching and leading your team to be the best they can
• You’ll have a true passion for our amazing food, and you’ll bring our flavours to life and inspire your team to do the same
• You’ll know how to effectively manage operational best practice
• You’ll have experience proactively managing the maintenance and keeping to restaurant standards

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

It’s more than just a job. It’s all about creating shared moments—whether it’s friends, families, or colleagues, it’s all love.

Wingstop University

Let’s build, fam. Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful and customisable.

We’ve All Got Flavour in Common

At Wingstop, we’re all about celebrating individuality. We’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know—we’ve got you.

Ready to Join the Flavour Crew?

If this sounds like you, drop us a line.

#IndeedGM