General Manager

CBW Staffing Solutions Limited; City Of London; On-site; GBP 76,000 - 90,000; Full time

Job summary

A leading hard FM service provider is seeking a General Manager to oversee high-profile contracts across London and Essex. The ideal candidate will have a strong financial background, experience in hard services, and proven managerial skills. Excellent influencing abilities and the capacity to handle a varied workload are essential. This role offers a competitive salary, car allowance, and healthcare benefits.

Benefits

Car allowance

14% bonus

Healthcare

Qualifications

• Hard services background with recognised qualifications.
• Managerial experience at Account Manager level or above.
• Proven experience within the commercial maintenance industry.

Responsibilities

• Provide leadership across a portfolio of contracts.
• Ensure business policies are communicated and implemented.
• Develop financial plans for revenue and profit delivery.

Skills

Influencing and negotiation skills

Strong financial skills

Crisis management

Customer focus

Team management

Education

Recognised electrical or mechanical qualifications

Job description

General Manager – Leading Hard FM Service Provider

Location: London/South West/Essex

Salary: up to £90 k + car allowance, 14% bonus, healthcare.

Overview

Are you an experienced senior manager or an Account Director looking for the next step in your career? CBW is assisting a market leader in the hard FM market in their search for a General Manager to work across a collection of high profile contracts covering Bristol, London and Essex. The role is critical to the successful day‑to‑day operation of the contracts.

Key Responsibilities

• Excellent influencing and negotiation skills.
• Strong financial skills.
• Ability to manage conflict and crisis situations effectively.
• Provide leadership and ensure the planned development of a portfolio of contracts to meet and exceed contractual commitments.
• Explore opportunities for strategic development of contracts to deliver increased turnover and profitability.
• Ensure business policies and processes are effectively communicated and implemented within contracts.
• Ensure additional services and projects are added and that contracts are re‑won on re‑tender.
• Develop financial plans for revenue and profit delivery, reduce WIP, debt, cost and drive contract growth.
• Ensure appropriate contract review, audit and control systems to meet statutory, policy and contractual commitments.
• Maintain a customer focus within all operational activities and effective relationships with key client contacts.
• Accountable day‑to‑day to relevant client contacts.
• Line management responsibility for a small team of contract managers.
• Financial responsibility for delivery of plan commitments for the contract portfolio.
• Develop and review teams, appraisal and apply effective people‑management practice.

Package Includes

• £90 000 + package
• £6 000 car allowance
• 14% bonus
• Healthcare

Applicants Must Meet

• Hard services background with recognised electrical or mechanical qualifications.
• Managerial experience at Account Manager level or above within technical and/or hard services (essential).
• Proven experience within the commercial maintenance industry.
• Experience within the government or public sector beneficial.
• Excellent motivational and influencing skills, with high levels of personal integrity.
• Ability to communicate verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.