General Manager

Chuku's; City Of London; On-site; GBP 37,000 - 43,000; Full time

Job summary

A prominent restaurant in London seeks a General Manager to lead operations and drive growth at their original site. This role involves developing a high-performing team, managing key performance indicators, and ensuring exceptional customer experiences. Ideal candidates will have experience in a fast-paced restaurant environment and a strong commercial mindset. This full-time position offers a salary of £37,000 – £42,500 along with various perks including free meals, private GP access, and team socials.

Benefits

Private GP

Free meals and drinks

Friends and family discounts

Birthday gift vouchers

Inclusive team socials

Qualifications

• GM or Assistant Manager experience in a fast-paced restaurant.
• Strong people leadership and commercial mindset.
• Confidence with KPIs, P&L, labour, and cost control.

Responsibilities

• Lead and develop a high-performing team.
• Spot opportunities to better our commercials, service, and team.
• Own key metrics like labour %, spend per head, and COGS.

Skills

People leadership

Commercial mindset

KPI confidence

Calm under pressure

Willingness to learn

Job description

Overview

General Manager. Tottenham, N15. £37,000 – £42,500 per year. Full-time | 40–45 hours/week. LEAD ONE OF LONDON’S MOST EXCITING RESTAURANTS. We’re Chuku’s - the world’s first Nigerian tapas restaurant, named one of London’s Top 50 and the UK’s Top 100 Local Restaurants. We’re growing and looking for you to grow with us.

YOUR ROLE. As GM, you’ll run our original site and lead both FOH & BOH. With a second site on the horizon and expansion plans, there’ll be future opportunities to grow with us.

This is a hands-on leadership role where you’ll:

• Lead and develop a high-performing team.
• Spot opportunities to improve our commercial performance, service and culture – and act on them.
• Own key metrics like labour %, spend per head & COGS and motivate the team to help achieve them.
• Foster an environment where genuine guest connections are made.

PERKS FOR YOU. Private GP, access to free physio & counselling – your wellbeing matters. Free meals & drinks every shift. Friends & family discounts. Birthday gift vouchers. Inclusive, fun team socials (karaoke, paintballing & more). Real say in shaping a fast-growing, award-winning brand.

ABOUT CHUKU’S. We’re all about culture, community and cuisine. Founded by a brother-sister duo who opened their first permanent site just weeks before lockdown, we do things differently. We lead with heart and hustle hard – aiming to leave everyone who walks through our doors feeling better than when they entered.

Responsibilities

• Lead and develop a high-performing team.
• Spot opportunities to better our commercials, service and team – and act on them.
• Own key metrics like labour %, spend per head & COGS and motivate the team to help achieve them.
• Foster an environment where genuine guest connections are made.

Requirements

• GM or Assistant Manager experience in a fast-paced restaurant.
• Strong people leadership + commercial mindset.
• Confidence with KPIs, P&L, labour & cost control.
• Calm under pressure, proactive and people-first.
• Hungry to learn, grow & be part of something unique.

About You & Language

Experience: Required

Languages: English – Advanced

Employment: Full-time

Schedule: Includes Evenings & Weekends.

Salary: £37,000 – £42,500 yearly

Starting time: Immediate start!

Apply

Sound like the role for you? Click apply! Shortlisted candidates will be invited to meet the founders and the team.

About the Company

Founded by a brother-sister duo, Chuku’s offers an award-winning cultural dining experience – recommended by Time Out. You’ll fit right in if you have a big heart and a big smile, take pride in your work and have fun doing it.