General Manager

WHELAN HOLDINGS LIMITED; Bromley; On-site; GBP 200,000 +; Full time

Job summary

A hospitality group in Bromley is seeking an experienced General Manager to lead operations in lively pubs, ensuring exceptional customer service and driving revenue through events and promotions. The ideal candidate will have proven management experience and strong leadership skills, with the ability to thrive in fast-paced environments. Competitive salary and performance incentives are offered, along with opportunities for career progression within the group.

Benefits

Competitive salary

Performance incentives

Career progression

Dynamic work environment

Qualifications

• Proven management experience in a busy pub or hospitality venue.
• Strong leadership and communication skills essential.
• Ability to thrive in a fast-paced, customer-focused environment.

Responsibilities

• Oversee day-to-day pub operations and ensure high service standards.
• Lead, train, and motivate bar, floor, and kitchen teams.
• Drive revenue through events, promotions, and strong financial management.

Skills

Leadership

Communication

Customer service

Financial management

Job description

Whelans Pubs are seeking an experienced and energetic General Manager to lead daily operations, drive sales, and deliver exceptional customer experiences in our vibrant, entertainment-led venues.

Key Responsibilities

Oversee day-to-day pub operations and ensure high service standards

Lead, train, and motivate bar, floor, and kitchen teams

Manage stock, suppliers, scheduling, and compliance

Deliver excellent customer service and handle guest feedback

Drive revenue through events, promotions, and strong financial management

Requirements

Proven management experience in a busy pub or hospitality venue

Strong leadership and communication skills

Solid understanding of budgeting, reporting, and P&L

Ability to thrive in a fast-paced, customer-focused environment

Experience with live entertainment venues is an advantage

What We Offer

Competitive salary + performance incentives

Career progression within the Whelans group

Supportive, dynamic work environment