General Assistant

BaxterStorey; Wick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality firm in Wick is seeking a passionate General Assistant for a full-time role. You will serve food and beverages, ensuring exceptional customer service and teamwork. The position requires a love for food and ability to adapt, with a focus on cleanliness and compliance with safety standards. Join a supportive team that values collaboration and inclusivity, with benefits like 28 days of holiday and bespoke training opportunities.

Benefits

28 days holiday including bank holidays

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 week's enhanced maternity leave

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Discounts on Perkbox app

Wellbeing hub

Qualifications

• Experience in food service is a plus.
• Already possesses food safety knowledge.
• Able to maintain hygiene standards.

Responsibilities

• Serve food and beverages to guests professionally.
• Ensure customers needs are met efficiently.
• Collaborate with staff for smooth operations.
• Comply with health and safety regulations.
• Maintain cleanliness in the dining areas.

Skills

Passion for food and customer service

Collaboration in a team environment

Adaptability to challenges

Knowledge of food safety practices

Job description

Company Description

Title: General Assistant - Full Time - Fixed term contract

Location: Subsea 7 Wick

Salary: Living wage - £12.60 per hour

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week's enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that our people set us apart, and as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe people excel when given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

• Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
• Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution‑oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our team’s careers. “Better” is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up‑beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested?

Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey EEO Statement

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.