Gas Safety Administrator

Pertemps Cardiff; Newport; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading organisation in the utilities sector is seeking a Gas Safety Administrator in Newport. In this role, you will manage customer correspondence, coordinate engineer visits, and ensure compliance with Gas Safety Regulations. The position offers full training, hybrid working, and support from a welcoming team. Ideal candidates will have customer service experience and strong communication skills.

Benefits

Full training provided

Hybrid working once trained

Supportive team environment

Valuable experience in the utilities industry

Qualifications

• Previous experience in administration or customer service.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Manage customer correspondence and organise engineer site visits.
• Process survey reports and arrange service disconnections where necessary.
• Liaise with engineers, internal departments, and external stakeholders.

Skills

Attention to detail

Communication skills

IT skills

Customer service experience

Tools

Microsoft Excel

SAP

Job description

Gas Safety Administrator

Location: Cardiff - Hybrid (once fully trained)

Pay Rate: £13.58 per hour

Contract: Temporary - ongoing assignment

Hours: Monday to Friday, 8:30am - 4:30pm

Start Date: ASAP

Join a Supportive Team as a Gas Safety Administrator

Are you detail-driven, organised, and confident communicating with others? We’re recruiting for a Gas Safety Administrator on behalf of one of our respected clients — a leading organisation within the utilities sector that’s committed to delivering safe and reliable services across the region.

In this role, you’ll support the Supply Point team, helping to ensure compliance with Gas Safety Regulations. Your work will involve coordinating engineer visits, updating systems, processing survey reports, and handling customer communication — playing a key role in keeping operations safe and running smoothly.

You’ll receive full training from day one, work in a friendly, professional environment, and have the opportunity to move to hybrid working once fully trained.

What’s In It for You

• £13.58 per hour
• Full training provided
• Hybrid working once trained
• Supportive and welcoming team environment
• Chance to gain valuable experience in the utilities industry
• Ongoing temporary role with immediate start

Key Responsibilities

• Manage customer correspondence and organise engineer site visits
• Process survey reports and arrange service disconnections where necessary
• Interrogate internal systems to review supply point data
• Update company and industry databases accurately and efficiently
• Liaise with engineers, internal departments, and external stakeholders
• Handle customer queries and provide clear, professional responses via phone and email
• Maintain high standards of accuracy and contribute to quality audits

About You

• Previous experience in administration or customer service
• Excellent attention to detail and a “right first time” approach
• Strong written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Confident IT skills, particularly in Microsoft Excel and Office
• Positive attitude and willingness to learn (SAP and system training provided)
• An interest in or understanding of the gas or utilities sector (desirable but not essential)

Interested? If you’re interested, apply today, contact (url removed) or call our office on (phone number removed)