Garden Centre Lead Manager – Retail & Horticulture

British Garden Centres; New Mill; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading gardening business in New Mill seeks a skilled manager to lead daily operations, ensuring high standards of customer service and compliance. The ideal candidate will possess proven retail management experience, a strong knowledge of horticulture, and excellent leadership capabilities. You'll be responsible for team deployment, operational audits, and cash management while fostering a positive consumer experience. Additionally, you'll enjoy competitive salary negotiations and staff discounts on various services.

Benefits

Salary negotiable based on experience

On-site car parking

Staff discount for Garden Centres and Restaurants

Opportunities for growth in a family-run business

Qualifications

• Proven managerial experience in a retail or horticultural setting.
• Physically fit and able to perform heavy lifting.
• Knowledge of plants and horticulture is essential.
• Strong communicator with positive interpersonal skills.

Responsibilities

• Manage daily resource allocation for customer service.
• Ensure excellent shop floor standards are met by the team.
• Oversee cash and till operations for compliance.
• Conduct operational audits for safety and regulation.

Skills

Managerial experience

Customer service skills

Leadership and motivational skills

Problem-solving skills

Interpersonal skills

Tools

Microsoft Word

Microsoft Excel

Job description

A leading gardening business in New Mill seeks a skilled manager to lead daily operations, ensuring high standards of customer service and compliance. The ideal candidate will possess proven retail management experience, a strong knowledge of horticulture, and excellent leadership capabilities. You'll be responsible for team deployment, operational audits, and cash management while fostering a positive consumer experience. Additionally, you'll enjoy competitive salary negotiations and staff discounts on various services.