Garden Center General Manager

WizeHire, Inc; Portsmouth; On-site; GBP 43,000 - 49,000; Full time

Job summary

A family-owned retail business in Portsmouth is seeking a hands-on General Manager who leads from the front. The role is ideal for a leader who values visibility, accountability, and teamwork. Responsibilities include recruiting and training staff, managing inventory, and engaging with customers. Ideal candidates possess experience in a hands-on retail environment, strong leadership skills, and a passion for sustainability. Competitive salary of $58,000 - $65,000+ yearly.

Benefits

Competitive salary and benefits package

Family-oriented workplace

Impact on community and environment

Qualifications

• Experience in a garden center, agricultural retail, landscape supply, or similarly hands-on environment.
• Proven ability to lead teams while actively working alongside them.
• Strong understanding of inventory control and seasonal sales cycles.

Responsibilities

• Recruit, train, and motivate a strong retail team.
• Actively manage inventory flow, merchandising, and seasonal transitions.
• Build trust and loyalty through product knowledge and service.

Skills

Leadership

Customer service

Inventory control

Communication

Physical stamina

Job description

This Is a Working Leadership Role — Not a Desk Job

Domina’s Agway is a family‑owned retail business serving lawn, garden, pet, and pond customers who expect expertise, hustle, and authenticity. Our operation is fast‑paced, seasonal, and physically active—rooted in real work, real people, and real results.

We’re seeking a hands‑on General Manager who leads from the front, works shoulder‑to‑shoulder with their team, and takes pride in running a tight, high‑performing operation. This role is ideal for a decisive leader who believes respect is earned through presence, consistency, and action—not from behind a desk.

Why This Role Is Different

• You are actively involved in daily operations, not managing remotely
• You lead through visibility, accountability, and work ethic
• You are trusted to make decisions, solve problems, and keep momentum high
• You balance people leadership with physical, operational execution

A Day in the Life

No two days are the same—but most days include:

• Opening the store and walking the sales floor, yard, and greenhouse
• Assisting customers with product selection and problem‑solving
• Receiving, moving, and merchandising product
• Coaching staff in real time and stepping in where needed
• Monitoring inventory levels and seasonal priorities
• Maintaining cleanliness, safety, and presentation standards
• Engaging customers and staff with energy and professionalism

This role requires consistent movement, lifting, and hands‑on participation throughout the day.

Responsibilities

• Recruit, train, and motivate a strong retail team
• Set expectations through example and direct involvement
• Maintain accountability, morale, and performance standards

Sales, Inventory & Store Operations

• Actively manage inventory flow, merchandising, and seasonal transitions
• Identify sales trends and respond decisively
• Ensure all retail, yard, and greenhouse areas are organized, safe, and productive

Customer & Community Engagement

• Build trust and loyalty through product knowledge and service
• Lead educational workshops and in‑store events
• Represent Domina’s Agway with confidence and integrity

Retail Technology & Efficiency

• Utilize basic retail technology to support social media, online sales, and delivery coordination
• Identify practical improvements that increase efficiency and results

Sustainability & Standards

• Uphold environmentally responsible practices
• Maintain high standards for safety, cleanliness, and professionalism

Qualifications

What We’re Looking For

• Experience in a garden center, agricultural retail, landscape supply, or similarly hands‑on environment
• Proven ability to lead teams while actively working alongside them
• Strong understanding of inventory control and seasonal sales cycles
• Physically capable of meeting the demands of an active retail operation
• Confident communicator who earns respect through action
• Passion for nature, animals, and sustainable practices

This Role Is Best Suited For Someone Who

• Prefers being busy, active, and engaged throughout the workday
• Believes leadership means showing up and pitching in
• Is comfortable making decisions and owning outcomes
• Values consistency, accountability, and teamwork

Physical & Schedule Requirements

Ability to be on your feet for extended periods throughout the workday

• Regular lifting, moving, and handling of product
• Daily presence throughout the retail floor, yard, and greenhouse areas
• Willingness to work weekends and extended hours during peak seasonal periods
• Comfortable working in outdoor and variable weather conditions

Compensation

$58,000 - $65,000+ yearly

Why Join Us?

• Work in a family‑owned business that values its employees and treats them like part of the family.
• Be part of a team that is dedicated to making a positive impact on the environment and our community.
• Competitive salary and benefits package.

About Domina's Agway

Domina’s Agway – Working with Mother Nature, Not Against Her