Furniture Experience Consultant

Furniture Village; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A furniture retail company seeks an enthusiastic individual to join their team in Sheffield. In this role, you will greet customers, understand their needs, and create a seamless end-to-end experience, from ordering to delivery. We're looking for someone with a customer-first mindset and strong communication skills, capable of working independently or as part of a dynamic team. If you're passionate about furniture and providing an exciting customer experience, this is the perfect opportunity for you.

Qualifications

• Instinctively understands and embraces a customer-first mindset.
• Is a natural born communicator, one who leans in to listen and effortlessly persuade.
• Shows initiative and energy, as part of a team or working independently.
• Pays attention to detail, critical when ordering bespoke furniture.
• Is punctual and professional, with a genuine smile.
• Uses critical thinking to solve problems without being phased.

Responsibilities

• Greet customers and understand their needs.
• Create an awesome end-to-end experience from ordering to delivery.
• Become familiar with Furniture Village products and services.

Skills

Customer-first mindset

Communication skills

Initiative

Attention to detail

Punctuality

Critical thinking

Job description

A furniture retail company seeks an enthusiastic individual to join their team in Sheffield. In this role, you will greet customers, understand their needs, and create a seamless end-to-end experience, from ordering to delivery. We're looking for someone with a customer-first mindset and strong communication skills, capable of working independently or as part of a dynamic team. If you're passionate about furniture and providing an exciting customer experience, this is the perfect opportunity for you.