Funeral Care Coordinator

Co-op Group; Devon and Torbay; On-site; GBP 26,000; Full time

Job summary

A community-focused company is looking for a Funeral Arranger in Plymouth to support families in their time of need. Responsibilities include building relationships with clients, maintaining a professional funeral home environment, and handling client documentation. Previous experience is not required as full training is provided. Benefits include a competitive salary, pension contributions, and discounts on Co-op products. This role suits individuals with strong communication skills, empathy, and an ability to manage physical tasks safely.

Benefits

30% off Co-op branded products

23 days holidays (pro rata)

Pension with up to 10% employer contributions

Employee Assistance Programme

Access to virtual GP

Career development opportunities

Qualifications

• Good communication skills to engage with clients and colleagues.
• Ability to work confidently with numbers for cash handling and invoicing.
• Keen eye for detail to adhere to regulatory policies.

Responsibilities

• Build positive relationships with clients and community.
• Support clients in arranging family visits and answer questions.
• Maintain a clean and comforting environment in the funeral home.
• Manage client documentation and funeral arrangements using digital systems.
• Perform manual handling of coffins and deceased.

Skills

Communication skills

Numerical ability

Attention to detail

IT skills

Empathy and discretion

Job description

A community-focused company is looking for a Funeral Arranger in Plymouth to support families in their time of need. Responsibilities include building relationships with clients, maintaining a professional funeral home environment, and handling client documentation. Previous experience is not required as full training is provided. Benefits include a competitive salary, pension contributions, and discounts on Co-op products. This role suits individuals with strong communication skills, empathy, and an ability to manage physical tasks safely.