Fundraising & Volunteer Database Manager

HARRIS HILL; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading charity recruitment specialist is seeking an interim Fundraising & Volunteer Database Manager to enhance data processes and supporter engagement. This hybrid role requires expertise in Raiser’s Edge NXT and strong analytical skills. Responsibilities include overseeing database management, producing reports, and training staff on CRM use. The ideal candidate will have a proactive approach and a solid understanding of data quality best practices. This is a fantastic opportunity to make an impact in a charitable environment.

Benefits

Holiday pay

Qualifications

• Hands-on experience with Raiser’s Edge NXT.
• Strong understanding of data quality and CRM best practices.
• Ability to produce reports and communicate technical concepts.

Responsibilities

• Lead on database management and ensure smooth data processing.
• Oversee system integrations between CRM and other platforms.
• Manage data selections and support fundraising activities.

Skills

Database management

Data administration

Raiser’s Edge NXT

Advanced Excel

Problem-solving

Job description

Temporary Fundraising & Volunteer Database Manager
£27.47 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential

I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.

You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.

Key responsibilities

• Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
• Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
• Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
• Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
• Deliver training and guidance on Raiser’s Edge to staff and volunteers.
• Support month-end processes for the Finance team.
• Drive system improvements, upgrades and automation across data workflows.

About you

• Experienced Fundraising Database Manager with hands‑on Raiser’s Edge NXT experience.
• Strong understanding of data administration, data quality and CRM best practice.
• Highly analytical, with excellent problem‑solving skills.
• Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
• Confident producing reports and communicating technical concepts to non‑technical users.
• Proactive, organised and comfortable managing multiple priorities.

If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.

Applications will be reviewed on a rolling basis, so please apply without delay.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever‑improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.