Fundraising Support & Donor Care Coordinator

The Prince Of Wales Hospice; Pontefract; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local hospice organization in Pontefract is seeking an organized and detail-focused Fundraising Administrator to support fundraising activities and deliver exceptional supporter care. The role requires experience in administration and customer care, alongside the ability to communicate effectively with diverse stakeholders. The position offers benefits like annual leave, sick pay, and ongoing training. Engagement in fundraising campaigns is key to making a positive impact in the community.

Benefits

27 days annual leave plus bank holidays

Enhanced sick pay and pension scheme

Discounted local gym memberships

Ongoing training and development opportunities

Qualifications

• Experience in a busy administration role.
• Experience of providing excellent supporter/customer care.
• Experience of working in a fundraising environment.

Responsibilities

• Provide high-quality, empathetic supporter and customer care.
• Maintain accurate records and process data.
• Communicate clearly and professionally.

Skills

Empathy

Excellent organisational skills

Communication

IT Systems confidence

Education

GCSE English and Maths (C or above) or equivalent

Tools

MS Office

CRM databases

Canva

Job description

A local hospice organization in Pontefract is seeking an organized and detail-focused Fundraising Administrator to support fundraising activities and deliver exceptional supporter care. The role requires experience in administration and customer care, alongside the ability to communicate effectively with diverse stakeholders. The position offers benefits like annual leave, sick pay, and ongoing training. Engagement in fundraising campaigns is key to making a positive impact in the community.