Fulfilment And Mailing Supervisor

Taylor Higson; Sevenoaks; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading print and distribution services provider in Sevenoaks is seeking a Hand Mailing & Fulfilment Supervisor to manage day-to-day operations. You will lead a small team, liaise with clients and suppliers, and ensure a high standard of service quality. Ideal candidates have at least two years of experience in mailing and fulfilment, excellent data management skills, and a proactive attitude. The role offers a competitive salary of £28,000 to £32,000, along with benefits including 25 days of holiday and opportunities for growth.

Benefits

25 days holiday plus bank holidays

Opportunities for growth and development

Early finishes

Qualifications

• Minimum two years’ experience in mailing, fulfilment and logistics management.
• Proven experience in managing people, processes, or projects.
• Strong attention to detail and excellent organisational skills.

Responsibilities

• Lead and supervise a small operations team.
• Manage client and supplier relationships.
• Ensure quality control and compliance with carrier regulations.

Skills

Mailing management

Fulfilment and logistics management

Data management and reporting

Team management

Communication skills

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Hand Mailing & Fulfilment Supervisor – £28,000 – £32,000 (DOE) • Sevenoaks, Kent

We are recruiting on behalf of a leading print and distribution services provider for a Fulfilment and Mailing Supervisor to oversee day-to-day activity on the warehouse floor. The role involves managing a small team, liaising with clients and suppliers, and ensuring high standards of efficiency, quality, and compliance across all mailing and fulfilment services.

You will work 8am – 4:30pm with potential opportunity for overtime during busy periods.

Key Responsibilities

• Lead and supervise a small operations team (permanent & temporary staff).
• Manage client and supplier relationships, including third-party mailing houses.
• Oversee pricing, quoting, invoicing, and management reporting.
• Ensure quality control and compliance with carrier regulations (e.g., Royal Mail).
• Handle data management tasks such as mail merging and reporting.
• Drive process improvements and implement best practice procedures.

Candidate Profile

• Minimum two years’ experience in mailing, fulfilment and logistics management.
• Proven experience in managing people, processes, or projects.
• Strong attention to detail
• Proficient in data management and reporting.
• Strong ability to manage pricing, quoting and invoicing processes.
• Excellent communication skills.
• Excellent organisational and administrative skills.
• Strong computer skills (Word, Excel)
• A flexible and proactive attitude.

Salary & Benefits

A generous base salary of up to £32,000 is on offer for this role and is dependent on experience. Benefits include 25 days holiday plus bank holidays, genuine opportunities for growth and development, early finishes and more!