Frontline Travel Concierge — Flexible Hours

inploi; Peene; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading support services provider is hiring Passenger Service Agents to ensure outstanding service at Eurotunnel (Le Shuttle). Responsibilities include assisting passengers, providing guidance during their journey, and maintaining a professional demeanor under pressure. The ideal candidate will have exceptional customer service experience and be flexible with working hours. Join a vibrant team and enjoy comprehensive training, benefits, and opportunities for career growth.

Benefits

Health and Wellbeing Plans

Flexible financial support

Vouchers and discounts

Ongoing training and career development

Employee Assistance Program

Refer a Friend Scheme

Long service recognition

Qualifications

• Must be 18+ years old.
• 5-year checkable employment/education history required.
• Proof of right to work in the UK documentation needed.

Responsibilities

• Assist passengers with a warm, welcoming attitude.
• Deliver professional communication under pressure.
• Provide guidance on check-ins and safety procedures.

Skills

Exceptional face-to-face customer service experience

Friendly and professional demeanor

Ability to handle pressure

Teamwork

Job description

A leading support services provider is hiring Passenger Service Agents to ensure outstanding service at Eurotunnel (Le Shuttle). Responsibilities include assisting passengers, providing guidance during their journey, and maintaining a professional demeanor under pressure. The ideal candidate will have exceptional customer service experience and be flexible with working hours. Join a vibrant team and enjoy comprehensive training, benefits, and opportunities for career growth.