Front of House Team Member - Cobham, Surrey

German Doner Kebab; Leatherhead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A popular restaurant chain in Leatherhead is seeking a Front of House Team Member. Your role will involve delivering exceptional food quality and guest care in a fast-paced environment. You will assist with meal choices, process orders, and ensure that every guest has a great experience. Ideal candidates will have a positive attitude, excellent communication skills, and a commitment to maintaining brand standards. Join our dynamic team and grow your career with us!

Benefits

Career progression opportunities

Team support

Qualifications

• Ability to speak clearly and listen attentively to guests and team members.
• Maintain a clean and smart appearance.
• Display a positive and enthusiastic approach to tasks.

Responsibilities

• Deliver exceptional food quality and outstanding guest care.
• Assist guests in choosing meals and drinks.
• Process guest orders through POS system.

Skills

Clear communication

Positive attitude

Customer service

Ability to adapt

Job description

Front of House Team Member – Cobham, Surrey

Do you have what it takes to work for one of the fastest-growing restaurant brands?

The Opportunity

GDK is changing the perception of the kebab world. Kebabs Done Right.

With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.

Now is a great time to join our team!

We are looking for Team Members who have what it takes to grow with us and share in our success.

You will support and work as part of a team to deliver exceptional food quality, outstanding guest care and amazing service! Your role is very important to us here at GDK as you will be the driving force of helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and they will want to return to us!

What You Need:

• Restaurant Team Member Front of house
• Our Guest is first in everything we do.
• Have a positive “can do” attitude.
• Assist guests in choosing meals and drinks and providing additional up-sell information.
• Process guests orders through the POS system.
• Deliver orders to the kitchen and assist in preparing and packing food and beverages.
• Ensure that the portion of food being packed or served looks appealing.
• Promote additional food items to complement the guest experience & increase sales.
• Greets EVERY guest in a genuine and warm manner.
• Answer the telephone and deal with an enquiry.
• Keep all guest areas clean, sanitary, and tidy.
• Ensure that all orders are fully complete and ready to be received by the guest.
• Work to Brand standards and deliver exceptional guest service.

Key Skills & Knowledge Needed for the Job:

• Has the ability to speak clearly and listen attentively to guests and other team members.
• Has the ability to maintain a clean & smart appearance.
• Displays a positive and enthusiastic approach to all tasks.
• Exhibits a cheerful and helpful attitude and always provides excellent guest care.
• Adapts to changing business volume levels with a sense of urgency.
• Can demonstrate a complete understanding of the menu & Allergens.
• Be able to follow instructions to achieve brand standards (The GDK way).
• Believes and cares for exceptional guest service and impeccable standards.

Working for GDK we can offer a full Career Pathway and support you with fantastic progression opportunities!