Front of House Team Member

The People's Pub - Stonegate Group; Poulton-le-Fylde; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a Front of House Team Member at their Bull Hotel location in Poulton-le-Fylde. This role involves preparing and serving food and drinks, maintaining cleanliness, and ensuring a positive experience for guests. The ideal candidate will possess strong customer service skills and the ability to work effectively in a team. Benefits include flexible working, discounts on food and drink, and access to an online rewards portal.

Benefits

Reward Card for discounts on food and drink

Online benefits portal for discounts

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Corporate discounts at gyms

Discounted dental insurance

Early access to earned wages

Qualifications

• Strong communication skills to connect with guests and team members.
• Ability to handle food and beverage service.
• Experience in a hospitality environment is a plus.

Responsibilities

• Prepare and serve food and drinks to guests.
• Maintain cleanliness and safety of the environment.
• Provide friendly service and recommendations to enhance guest experience.

Skills

Customer service skills

Teamwork

Ability to work in a fast-paced environment

Job description

Location - Bull Hotel

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Bull Hotel, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Bull Hotel.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Bull is a traditional friendly local community pub in the heart of Poulton, offering a great variety of food and drink. The Bull caters for every occasion; there are 23 TVs around the venue, offering a fantastic atmosphere for all the big games and offering quality service with a smile.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Bull Hotel directly.

Job Reference: DB1457039PouFOHTM