Front of House Team Member

Nuffield Health; North Cheam; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health and fitness organization in North Cheam is seeking a Front of House Team Member to provide exceptional customer service and support the smooth running of the reception. This role involves creating a welcoming environment, answering queries, and ensuring visitors feel valued. Candidates should possess strong communication skills and be able to swim to a high standard. A comprehensive benefits package is included, offering gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Ability to swim to a high standard.
• Demonstrated attention to detail and initiative.
• Flexible and motivated with initiative.

Responsibilities

• Provide exceptional and efficient customer service.
• Support the smooth running of the reception.
• Create a friendly, relaxing and professional environment.
• Answer queries in a caring and helpful way.

Skills

Exceptional customer service

Great communication skills

Basic computer skills

Job description

As a Member of the Front of House Team , you will:

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception, including demonstrating attention to detail and initiative.
• Help us create a friendly, relaxing and professional environment.
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.
• As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

Benefits & Rewards

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.