Front of House Team Member

Vanda's Kitchen; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local café in Greater London is seeking enthusiastic staff to join their team. Responsibilities include greeting customers, preparing coffees, and engaging with the public. The ideal candidate will have previous customer service experience and strong communication skills, thriving in a fast-paced environment. Knowledge of gluten-free food preparation is a plus. Enjoy food during shifts and gain valuable experience in a dynamic café setting.

Benefits

Enjoy food during shifts

Qualifications

• Must have previous face-to-face customer service experience.
• Strong written and verbal communication skills are essential.
• Adaptability in a fast-paced environment is required.

Responsibilities

• Greet customers warmly as they enter the shop.
• Prepare coffees and perform basic kitchen tasks to complete orders.
• Engage confidently with the public.

Skills

Previous face-to-face customer service experience

Proven ability to handle and resolve customer issues effectively

Strong written and verbal communication skills

Ability to thrive in a fast-paced environment and adapt to change

Experience in a gluten‑free kitchen/shop

Job description

Responsibilities

• Greet customers warmly as they enter the shop.
• Act as the liaison between customers and the kitchen.
• Prepare coffees and perform basic kitchen tasks to complete orders.
• Demonstrate a thorough understanding of the menu and available options.
• Report any issues immediately to the head chef.
• Engage confidently with the public.

Key Skills Required

• Previous face-to-face customer service experience.
• Proven ability to handle and resolve customer issues effectively.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced environment and adapt to change.
• Experience in a gluten‑free kitchen/shop is advantageous.

Benefits

• Enjoy food during shifts.