Front of House Team Member

Pubsmiths - Stonegate Group; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading pub operator in Cardiff is looking for a Front of House Team Member to join their dynamic team. You will help prepare and serve food and drinks while ensuring a welcoming environment for guests. The ideal candidate will possess good customer service skills and the ability to connect with others. This role provides training and support for personal growth.

Benefits

25% off food and drink via Reward Card

Online discounts through Stonegate Xtra Rewards

VIP entry to Pubs and Bars

Hotel discounts

Discounted dental insurance

Early access to earned wages via Stream

Qualifications

• Ability to connect with the team and create a positive experience for guests.
• Customer service skills to enhance guest experience.
• Commitment to maintaining a clean and safe environment.

Responsibilities

• Help prepare and serve food and drinks.
• Offer friendly recommendations.
• Contribute to the cleanliness and safety of the environment.

Job description

Location - Henrys Cafe Bar

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Henrys Cafe Bar, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

• Help prepare and serve our delicious food and drinks at Henrys Cafe Bar.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We offer well-loved traditional food and drink, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage. Henry's has been a staple of Cardiff's bar scene for 30 years, and today is no different. Our extensive food menu brings a taste of the traditional to the heart of the Welsh capital, from hearty Sunday roasts to succulent steaks and everything in between. And of course, we wouldn't be Henry's without our wide range of cask and craft ales, wines, gins, artisan cocktails and so much more. Whether our guests are out for after-work drinks, post-theatre cocktails or a spot to eat during a day watching Welsh rugby, we're the perfect place to stop by.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel DiscountsFlexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Henrys Cafe Bar directly.

Job Reference: HC1452620CarFOHTM