Front of House Team Leader - Spread Eagle Hotel

JW Lees; Lymm; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned hospitality company is seeking a Front of House Team Leader for their Spread Eagle Hotel in Lymm. The role focuses on leading shifts, delivering excellent customer service, and motivating the team. The ideal candidate will have strong leadership skills and a passion for hospitality. Competitive pay and various employee benefits including discounts and bonuses are offered. Join a well-established company dedicated to creating memorable experiences for customers.

Benefits

Competitive pay plus tips

Annual profit share bonus

30% discount on food and drink

50% off food while on shift

Discounted hotel stays

Wellbeing support

Career development opportunities

Enhanced family leave policies

Access to discounts via JW BenefitHub

Qualifications

• Proven ability to lead a team effectively.
• Experience in a front-of-house role within hospitality.
• Excellent communication skills and a passion for customer service.

Responsibilities

• Lead shifts, ensuring high customer service standards.
• Motivate and inspire team members.
• Manage operations during service.

Skills

Communication

Leadership

Customer service

Job description

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Front of House Team Leader - Spread Eagle Hotel

Employer
JW Lees

Location
WA13 0AG

Salary
£10.20 - £12.90 per hour plus tips

Closing date
19 Jan 2026

Job Type
Front of House

Sector
Pubs and Bars

Contract Type
Full Time, Part Time/Flexible

Job Details

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders

• Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licensed Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees

• Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and run shifts, providing excellent customer service and motivating your team is something that you’re passionate about
• Demonstrate great leadership qualities and be a great team player

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

• Proud
• Savvy
• Honest
• Passionate
• Personal
• Together

Company

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