Front of House Team Leader

Slug & Lettuce - Stonegate Group; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading pub and bar operator is seeking a Front of House Team Leader to enhance guest experiences at their location. The ideal candidate will lead a motivated team, maintain efficient operations, and create a welcoming atmosphere. Experience in hospitality leadership is preferred. This role is based in London and offers various employee benefits for a supportive working environment.

Benefits

25% off food and drink for you and friends

Online discount portal access

VIP entry to pubs and bars

Discounted hotel rates

Flexible working hours

Corporate discounts

Discounted dental insurance

Early access to wages

Award-winning development programs

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in a leadership role in hospitality is preferred.

Responsibilities

• Lead and motivate the front of house team.
• Ensure excellent guest experience and smooth operations.
• Create a warm and welcoming environment for guests.

Skills

Team Leadership

Customer Service

Communication

Job description

Overview

Location - Slug And Lettuce

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, The O2, is a place for our guests to find a world of entertainment. Nestled inside this iconic North Greenwich landmark, we look after our guests all day long, from breakfasts and bottomless brunch deals through lunch and dinner. In the evenings and during events, we have a fun and upbeat vibe and frequent live music. We are a contemporary and cool place for drinks, we\'re located only a short distance from City Hall and Canary Wharf. For guests attending an event at the O2, we are the place to be for the pre- and post-show party!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Job Reference: SO1396445GreFOHTL