Front of House Reception

Office Angels; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Temporary Medical Receptionist for a healthcare clinic in Harley Street. In this role, you will be the first point of contact for patients, ensuring a welcoming atmosphere and efficient patient flow. Responsibilities include greeting and checking in patients, answering calls, and managing payments. The ideal candidate should have previous reception experience, excellent communication skills, and strong IT proficiency. This position offers a competitive rate of £14.50 per hour and requires working two Saturdays a month.

Benefits

Dynamic team environment

Valuable experience in private healthcare

Supportive workplace culture

Qualifications

• Previous experience in a reception role, ideally within a health care or clinical setting.
• Excellent communication skills and a professional phone etiquette.
• Strong IT literacy, including experience with booking systems, calendars, and Office/Google applications.

Responsibilities

• Greet and check-in patients and visitors with a friendly demeanour.
• Manage patient flow efficiently, ensuring timely appointments.
• Answer phone calls and emails, providing necessary information with a smile.

Skills

Excellent communication skills

Strong IT literacy

Attention to detail

Warm and caring manner

Tools

Booking systems

Office applications

Google applications

Job description

Position

Medical Receptionist

Location

Harley Street

Contract Type

Temporary

Start Date

ASAP

Duration

Up to 8 weeks – possible extension or permanent role if all goes well

Rate

£14.50 per hour on weekdays and £16.00 per hour on Saturdays. You will work 2 Saturdays per month and will have Monday off that week.

Shift Details

• Coverage primarily during the afternoon and evening.
• Monday to Friday: 11:30 – 19:30
• Saturdays: 08:00 – 16:00
• When a Saturday is rotated, the Monday will be off.

About the Role

As the face of our clinic, you will play a crucial role in creating a positive first impression for our patients and visitors. You will be responsible for managing the front-of-house reception, ensuring a smooth and welcoming experience for everyone who walks through our doors.

Key Responsibilities

• Greet and check-in patients and visitors with a friendly demeanour.
• Manage patient flow efficiently, ensuring timely appointments.
• Answer phone calls and emails, providing necessary information with a smile.
• Liaise with clinicians to facilitate seamless communication.
• Process card payments at reception, ensuring accuracy and confidentiality.

Qualifications

• Previous experience in a reception role, ideally within a health care or clinical setting.
• A warm and caring manner that puts patients at ease.
• Excellent communication skills and a professional phone etiquette.
• Strong IT literacy, including experience with booking systems, calendars, and Office/Google applications.
• Attention to detail, accuracy, and a commitment to confidentiality in line with GDPR.
• Comfort in processing payments and handling financial transactions.

Why Join Us?

Be part of a dynamic team dedicated to providing exceptional patient care.
Gain valuable experience in a prestigious private healthcare environment.
Enjoy a warm and supportive workplace culture.
If you are enthusiastic, organised, and ready to contribute to a team that values compassion and professionalism, we want to hear from you!

How to Apply

If you're excited about this opportunity, please submit your CV and a brief cover letter outlining your relevant experience and why you'd be a great fit for our team. We can't wait to meet you!

Please email your CV to: holly.barrett

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.