Front Of House Manager

Sammons Recruitment Ltd; Wealden; On-site; GBP 30,000 - 35,000; Full time

Job summary

A hospitality recruitment agency is looking for a Front of House Manager to oversee daily operations and lead a service team in Wealden, England. This role requires a dedicated professional who can maintain exceptional service standards while managing staff and guest satisfaction. The ideal candidate will possess strong leadership skills, the ability to thrive under pressure, and a commitment to excellence. The position offers a permanent, full-time opportunity with a salary of £30,000.

Qualifications

• Previous experience in a supervisory or management role within hospitality.
• Strong leadership and customer service skills.
• Excellent organizational abilities with a proactive approach.

Responsibilities

• Oversee daily front-of-house operations.
• Lead, train, and motivate the front-of-house team.
• Handle guest enquiries, feedback, and complaints.

Skills

Leadership

Customer service

Communication

Organizational skills

Proactive approach

Tools

Reservation systems

POS

Job description

Front of House Manager

Our client is seeking a Front of House Manager to lead their service team and ensure an exceptional guest experience. This is an exciting opportunity for an experienced hospitality professional with strong leadership, service, and organisational skills. The ideal candidate will be personable, proactive, and confident in running a high‑performing front‑of‑house operation while maintaining exceptional standards.

What's on Offer?

• Job type: Full time, permanent
• Location: Uckfield
• Salary: £30,000

Key Responsibilities:

• Oversee daily front‑of‑house operations to ensure smooth service and a consistently high guest experience.
• Lead, train, and motivate the front‑of‑house team, ensuring excellent customer service and professional standards.
• Manage staff scheduling, shift planning, and daily briefings to maintain adequate service coverage.
• Maintain strong communication with the kitchen team to ensure efficient and timely service.
• Handle guest enquiries, feedback, and complaints professionally, ensuring quick and effective resolutions.
• Uphold cleanliness, presentation, and atmosphere standards across all dining and reception areas.
• Oversee reservations, table plans, and guest flow to maximise service efficiency and customer satisfaction.
• Maintain compliance with licensing, health and safety, and food hygiene regulations.
• Monitor stock levels of front‑of‑house supplies and coordinate timely ordering.
• Support recruitment, onboarding, and ongoing development of front‑of‑house staff.
• Ensure POS systems, cash handling, and daily takings are completed accurately.

Skills, Experience, and Training Requirements:

• Previous experience in a supervisory or management role within restaurants or hospitality.
• Strong leadership, communication, and customer service skills.
• Excellent organisational abilities with a hands‑on, proactive approach.
• Ability to stay calm and positive in a fast‑paced environment.
• Good working knowledge of reservation systems, POS, and service software.
• Understanding of food safety, hygiene standards, and licensing requirements.
• Flexible approach to working hours, including evenings and weekends.

Our Ideal Candidate:

• A confident and personable leader who sets high standards for service and team performance.
• Someone who thrives under pressure and maintains a positive, solution‑focused mindset.
• A hospitality professional who values teamwork, guest satisfaction, and continuous improvement.
• An energetic individual with a passion for creating memorable dining experiences.

How to Apply:

If you have the experience and enthusiasm for this type of role, we would really like to hear from you. Apply directly through this advert with your CV.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.