Front of House Lead: Elevate Service & Team Performance

Loungers plc; Truro; On-site; GBP 60,000 - 80,000; Full time

Job summary

A thriving hospitality group in Truro is seeking a passionate Supervisor to support the management team and enhance customer experiences. In this role, you will lead from the front, motivating your team to deliver outstanding service during each shift. The position requires experience in hospitality and a natural talent for leading others, ensuring your Lounge stands out in the community. Competitive pay and numerous perks are included, making this a great opportunity to grow within the company.

Benefits

Shared tips

Paid breaks

50% off food and drinks

28 days holiday

Company pension scheme

Career progression opportunities

Great staff parties

Qualifications

• Experience as a Supervisor, Team Leader, or front of house member in bars or restaurants.
• Ability to manage and motivate a team effectively.
• Knowledge of sales building and reporting justifications.

Responsibilities

• Support management in leading the team and maintaining high service standards.
• Ensure that customers leave happy by overseeing operations.
• Contribute to the local community's engagement with the Lounge.

Skills

Hospitality

Communication

Attention to detail

Self-motivation

Problem-solving

Job description

A thriving hospitality group in Truro is seeking a passionate Supervisor to support the management team and enhance customer experiences. In this role, you will lead from the front, motivating your team to deliver outstanding service during each shift. The position requires experience in hospitality and a natural talent for leading others, ensuring your Lounge stands out in the community. Competitive pay and numerous perks are included, making this a great opportunity to grow within the company.