Front Desk Receptionist

Conifer; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality provider in London is seeking a Receptionist to deliver exceptional customer service at a hotel in Putney. Responsibilities include check-in/check-out, processing reservations, and handling guest relations. Candidates should have previous experience, strong English skills, and knowledge of the Opera System. Full-time role with a pay rate of £13.50 per hour and benefits including tips.

Benefits

Paid holidays

Comprehensive training and development opportunities

Friendly working environment

Qualifications

• Documented proof of eligibility to work in the UK.
• Previous experience as a Receptionist or Front Office Representative.
• A positive attitude with a willingness to work and learn.

Responsibilities

• Check-in/Check-out of guests.
• Processing payments and reservations.
• Responding to guest messages and emails.

Skills

Customer service

Conflict resolution

Strong English language skills

Tools

Opera System

Job description

Conifer is a leading provider of Hospitality and Security services, partnering with some of London’s most prestigious hotels and serviced apartments. We are currently seeking a Receptionist to join our team at a hotel in Putney.

Your Role

As the first point of contact for guests, you will be responsible for delivering exceptional customer service and ensuring smooth front office operations.

Key Duties

• Check‑in/Check‑out
• Process payments and reservations
• Respond to guest messages and emails
• Guest relations, conflict resolution and complaint handling
• Assist with luggage storage
• Resolve minor maintenance problems

Benefits of Working with Conifer

• Work in one location in Putney
• Friendly and supportive working environment
• Paid holidays
• Comprehensive training and development opportunities

Requirements

• Documented proof of eligibility to work in the UK (ID, proof of address, National Insurance Number)
• Previous experience as a Receptionist or Front Office Representative
• Strong command of the English language
• A positive attitude with a willingness to work and learn
• Knowledge of the Opera System
• Minimum 1 year of experience (required)

How to Apply

If you’re interested in starting your career with Conifer, please apply today!

Job Type and Details

• Full‑time
• Expected hours: 40 per week
• Salary: £13.50 per hour
• Benefits: Tips
• Immediate start

About Conifer: We pride ourselves on our commitment to excellence and our ability to connect top talent with leading organisations. We specialise in staffing and recruitment for luxury hotels.