French Speaking Customer Service Administrator

Mixxos Group; Rugby; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dynamic manufacturing company in the UK is seeking a French-speaking Customer Service Administrator to enhance their operations. The role involves answering calls, preparing quotations, and building strong relationships with clients. Ideal candidates will possess excellent French language skills, previous customer service experience, and a persuasive personality. Benefits include 24 days holiday, pension scheme, flexible hours, and wellness programs.

Benefits

24 Days holiday, plus bank holiday

Pension Scheme

Flexible working hours

Referral Program

Wellness Program

Responsibilities

• Answer incoming calls and liaise with internal contacts or external service providers regarding customer orders.
• Prepare quotations and advise customers on products.
• Supply samples, literature, and quotations to potential and existing customers.
• Liaise with the Accounts team and customers to discuss payment terms.
• Build and maintain strong relationships with customers.

Skills

Excellent French language skills

Customer service experience

Relationship building

Persuasive personality

Self-motivated

Job description

Join a dynamic team in the manufacturing sector where passion and personality truly matter! Our client is looking for a French-speaking Customer Service Administrator to support their growing operations. Reporting to the Customer Services Team Lead France and working closely with the National Account Manager France, you'll play a key role in delivering excellent service in a collaborative, fast-paced environment.

Key responsibilities for a Customer Service Administrator

• Answer incoming calls and liaising with internal contacts or external service providers in relation to customer orders and enquiries.
• Preparing quotations and advising customers on products.
• Supply samples, literature and quotations to all potential customers and existing customers within your remit.
• Liaise with the Accounts team and customers to discuss payment terms, available payment options, credit limits, and pro forma invoices.
• Build and maintain strong, long-lasting relationships with customers, building on COBA's trusted reputation for quality and service.

Key Skills for a Customer Service Administrator

• Excellent French language skills both written and verbal.
• Previous Customer service or Sales Admin experience.
• Excellent at forming relationships.
• Persuasive and assertive personality.
• Self-motivated and driven.

Benefits for a Customer Service Administrator

• 24 Days holiday, plus bank holiday.
• Pension Scheme.
• Flexible working hours.
• Referral Program.
• Wellness Program.

If you are interested in this role, please apply here