Logistics Administrator

Facilities Resourcing Limited; Southend-on-Sea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics company in Southend-on-Sea is seeking a Freight Forwarding / Logistics Administrator to manage freight movements between the UK and Europe. This role involves tracking shipments, preparing documentation, and liaising with customers and partners. Candidates should have experience in freight forwarding or logistics, strong attention to detail, and excellent communication skills. The position offers a stable, long-term opportunity with a supportive team and competitive salary based on experience.

Benefits

Stable, long-term position

Supportive team environment

Competitive salary based on experience

Qualifications

• Previous experience in freight forwarding, logistics or transport administration is essential.
• Strong attention to detail and excellent organisational skills.
• Confident communicator, both written and verbal.

Responsibilities

• Creating and managing freight bookings from start to finish.
• Preparing and processing transport and shipping documentation.
• Liaising with customers, drivers, hauliers and overseas partners.
• Tracking shipments and providing updates to customers.
• Raising and checking invoices and assisting with billing queries.

Skills

Organisational skills

Communication skills

Attention to detail

Microsoft Office proficiency

Tools

Freight systems

Job description

About the Role

We are looking for a reliable and well-organised Freight Forwarding / Logistics Administrator to support a busy transport and logistics operation. This is a key office-based role responsible for the day-to-day administration of road freight movements between the UK and Europe, including full loads, part loads and time-critical shipments.

You will work closely with customers, hauliers and internal teams to ensure shipments are accurately processed, tracked and completed to a high standard.

Key Responsibilities

• Creating and managing freight bookings from start to finish
• Preparing and processing transport and shipping documentation
• Liaising with customers, drivers, hauliers and overseas partners
• Tracking shipments and providing updates to customers
• Supporting customs and delivery paperwork where required
• Raising and checking invoices and assisting with billing queries
• Maintaining accurate records on internal systems and spreadsheets
• Handling general office administration, emails and telephone enquiries
• Chasing PODs and outstanding documentation

Requirements

• Previous experience in freight forwarding, logistics or transport administration is essential
• Strong attention to detail and excellent organisational skills
• Confident communicator, both written and verbal
• Comfortable working in a fast-paced office environment
• Competent with Microsoft Office, particularly Outlook and Excel
• Experience with transport or freight systems is advantageous
• Proactive, reliable and able to work independently and as part of a team

What's on Offer

• Office-based role in Southend-on-Sea
• Stable, long-term position within a growing logistics business
• Supportive team environment
• Competitive salary based on experience