Freelance Software Trainer (South East)

SchoolGrid; Essex; On-site; GBP 60,000 - 80,000; Full time

Job summary

A software solutions provider is seeking Freelance Software Trainers to join their expanding team in Essex, UK. In this role, you will provide vital on-site training and support to clients, ensuring they can maximize the SchoolGrid platform. The ideal candidate will have experience in training, excellent communication skills, and a professional demeanor. This position offers flexibility and full training to prepare you for success.

Benefits

Flexible freelance work

Mileage and expenses allowance

Ongoing opportunities for growth

Full support and training

Qualifications

• Prior experience in a client-facing training role is required.
• Track record of onboarding or training on a product system.
• Ability to explain systems to varied audiences.

Responsibilities

• Train clients at their sites on the SchoolGrid platform.
• Completing pre-installation site visits and setup.
• Represent SchoolGrid professionally while building relationships.
• Follow school protocols and maintain confidentiality.
• Ensure punctual attendance and consistent service.

Skills

Excellent written and verbal communication skills

Methodical problem solving

Empathetic and patient attitude

Collaborative team player

Professional communication skills

Smart appearance

Mobility for travel

Tools

Adobe Captivate

Learning Management Systems (LMS)

Job description

We’re looking for professional organised and people focused Freelance Software Trainers to join our expanding team.

About Us – SchoolGrid provides trusted software solutions to primary and secondary schools catering providers and local authorities across the UK. With deep experience in the school catering space we pride ourselves on building long term partnerships and delivering technology that works in the real world. Due to rapid company growth we are looking to expand our freelancer portfolio to ensure our clients receive excellent on site support and training.

The Role

This role is all about helping our clients succeed from day one. You will be the face of SchoolGrid on site visiting new and existing client schools to deliver high quality training and support. You will take ownership of the physical setup including pre installation site visits and setting up SchoolGrid computer terminals.

Full training and shadowing with an experienced staff member will be provided before you attend any sites solo ensuring you are fully confident and equipped to represent us.

Key Responsibilities

• Training & Support: Attend client sites to train new or existing staff on how to get the most out of the SchoolGrid platform.
• Installation: Complete pre‑installation site visits and set up / install SchoolGrid computer terminals efficiently.
• Professional Representation: Represent SchoolGrid professionally at all times building trusted relationships with school staff and caterers.
• Compliance: Strictly follow school protocols safeguarding procedures and maintain high standards of confidentiality and data protection.
• Reliability: Ensure punctual attendance and provide a reliable consistent service to our clients.

Requirements

We are looking for candidates who have prior experience in a client facing training role. This does not strictly need to be within the software sector; however you must have a track record of successfully onboarding or training on a product system or process. If you have experience demonstrating how things work and guiding users patiently through a learning curve we want to hear from you.

Key Skills and Requirements

• Excellent written and verbal communication skills with a calm and confident manner.
• A methodical problem solving mindset with an eye for detail.
• Empathetic and patient with a genuine commitment to helping clients succeed.
• Collaborative team player who thrives in a fast moving environment.
• Communication: A professional attitude with strong verbal communication skills; you should be confident explaining systems to varied audiences.
• Appearance: Smart appearance is essential (Company polo shirt provided).
• Checks: A valid DBS certificate (or a willingness to obtain one).
• Mobility: Ability to travel to schools within your local area with the flexibility to travel further afield when required.

Benefits

What We Offer

• Flexibility: Flexible freelance work to suit your schedule.
• Expenses: Mileage and expenses allowance.
• Growth: Ongoing opportunities within a growing company.
• Support: Full support and training provided to ensure your success.

Key Skills

Performance Testing, Organizational skills, Classroom Experience, Learning Technology, Instructional Design, Customer Support, IT Service Management, LMS, Software Testing, Training & Development, Adobe Captivate, Public Speaking

Employment Type: Full Time

Experience: years

Vacancy: 1