Fraud Advisor

Firstsource Solutions Ltd; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent service provider in Birmingham is hiring a Fraud Advisor to investigate payment fraud and effectively support customers. The ideal candidate is calm under pressure, detail-oriented, and passionate about helping others. This permanent position offers an hourly salary of £12.33, along with benefits including annual leave and performance incentives.

Benefits

Annual leave

Performance incentives

Qualifications

• Must gather information and make evidence-based decisions.
• Ability to collaborate effectively with banks.
• Passionate about helping others.

Responsibilities

• Investigate payment fraud.
• Support customers effectively.

Skills

Calm under pressure

Detail-oriented

Customer support

Job description

A prominent service provider in Birmingham is seeking a Fraud Advisor to investigate payment fraud and support customers effectively. The role involves gathering information, making evidence-based decisions, and collaborating with banks. Candidates should be calm under pressure, detail-oriented, and passionate about helping others. This permanent position offers a salary of £12.33 per hour plus benefits, including annual leave and performance incentives.