Franchise Support Manager

BOOTS; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Franchise Support Manager to join their team in Nottingham. This role involves significant responsibilities in managing Franchise store transformations, negotiating purchase agreements, and enhancing operational efficiencies. Ideal candidates will have a strong background in Franchise contracts and the ability to build relationships across internal and external teams. Competitive benefits are offered, including retirement savings and flexible working options.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave benefits

Flexible benefits scheme

Access to free employee support services

Qualifications

• Significant experience in Franchise contracts and processes.
• Understanding of financial metrics and business development.
• Experience in negotiating terms of purchase agreements.

Responsibilities

• Create efficiencies and improve ways of working.
• Deliver ownership changes and new store openings.
• Negotiate purchase agreement terms with partners.

Skills

Significant understanding of Franchise contracts

Exposure to Franchise and JV business models

Financial understanding of P&L and cash-flow

Negotiation skills

Ability to build relationships

Job description

Franchise Support Manager

Permanent, Full Time

Nottingham, Support Office

Recruitment Partner: [e-mail]

About the role

Fantastic opportunity to join the Franchise Team, working with the Franchise Portfolio Manager, in leading the transformation and growth of the Franchise store estate. This is a permanent role which is nationally field based.

Key responsibilities

• Reporting into the Franchise Portfolio Manager, the role is required to create efficiencies within the current process and improve ways of working.
• This commercially critical new role will deliver c100 portfolio (store) ownership changes in both Franchise & Core stores, and new store openings, aligning to the Franchise growth goals.
• A key responsibility of this role is negotiating the terms of the purchase agreements with a combination of internal and external potential partners.
• Working to clear timescales, this role will be responsible for supporting in the creation and review of business plans with partners.
• This is a great opportunity for someone who questions the status quo, ability to influence key stakeholders and can influence change across the wider business.
• Role includes the creation of strategic and regular updates across all levels within the business.

What you'll need to have

• Significant understanding of Franchise contracts, processes, commercial and estate contracts and processes.
• Significant exposure to Franchise, JV and Company owned business models especially in Opticians transformational change within a cross‑functional team Commercially astute.
• Significant financial understanding of Finance, P&L, cash‑flow, business development, ROI and business management.
• Experience of analysing and providing solutions at pace, and challenge the business where required.
• Comfortable in negotiations and financial contracts
• Ability to balance autonomy with being highly accountable and resilient.
• Build relationships and influence internally and externally.

It would be great if you also have

• Understanding of opticians business.
• Previous experience of working within a Franchise Business.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.