Forklift Service & Parts Lead

Bennett and Game; Basingstoke; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading forklift supplier in Basingstoke is seeking a Service & Parts Manager to oversee operations and manage a small team. The ideal candidate should have a strong background in parts management and service operations, excellent organizational skills, and the ability to ensure exceptional customer satisfaction. This full-time role offers a salary between £35,000 and £45,000 annually alongside benefits like private medical insurance and additional holiday allowances.

Benefits

Company pension

Sick pay

Private medical insurance

20 days holiday + bank holidays

Additional service holiday

Qualifications

• Proven background in service or parts management.
• Strong leadership in managing teams.
• Excellent communication with customers and suppliers.

Responsibilities

• Oversee daily operations of the Service Department.
• Manage the Parts Department and stock control.
• Maintain relationships with customers and suppliers.
• Provide technical support via phone and email.
• Assist with warranty claims and documentation.

Skills

Leadership skills

Organisational skills

Communication abilities

Technical knowledge of forklifts

Job description

A leading forklift supplier in Basingstoke is seeking a Service & Parts Manager to oversee operations and manage a small team. The ideal candidate should have a strong background in parts management and service operations, excellent organizational skills, and the ability to ensure exceptional customer satisfaction. This full-time role offers a salary between £35,000 and £45,000 annually alongside benefits like private medical insurance and additional holiday allowances.