Forecasting & Demand Planning Insights Analyst

The Forum; West Midlands; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A leading analytical firm in West Midlands is seeking a Forecasting & Demand Planning Insights Analyst to join its Operations Forecasting & Planning team. The role involves building demand forecasts and analyzing large datasets to inform planning. Candidates should possess advanced Excel and SQL skills, as well as experience in forecasting or operational analytics. The position offers a salary between £38,000 and £45,000, a hybrid work model, and a bonus structure.

Benefits

Broad Flexible Benefits

Bonus

Qualifications

• Advanced modelling experience in forecasting and demand planning.
• Excellent Excel skills with knowledge of SQL.
• Experience in forecasting or operational analytics.

Responsibilities

• Build accurate short- and mid-term demand forecasts.
• Analyse large datasets to provide planning recommendations.
• Create models and reports using SQL, Excel, and Power BI.

Skills

Advanced Excel

SQL

Power BI

Forecasting

Demand planning

Analytical skills

Tools

Power BI

SQL

Excel

Job description

Forecasting & Demand Planning Insights Analyst

Published on 28 January 2026. We’re recruiting a Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both Contact Centre and a large-scale national Field Resource functions.

Role: Forecasting & Demand Planning Insights Analyst
Location: West Midlands
Hybrid: 2 Days onsite per week
Salary: £38,000 ~ £45,000 + Bonus + Broad Flexible Benefits

Key Responsibilities

• Build accurate short‑and mid‑term demand forecasts for National Field Resource and Contact Centre operations.
• Analyse large datasets, identify key drivers, and translate insights into clear planning recommendations.
• Use SQL, Excel, and Power BI to create models, reports, and daily/weekly forecasting outputs.
• Work closely with Resource Planning and Operational teams to ensure we have the right people in the right place at the right time to meet frequently fluctuating demand.
• Monitor forecast performance and continuously improve accuracy.

Your Experience & Skills

• Advanced modelling experience (forecasting, demand planning and capacity planning).
• Advanced Excel with (ideally) some SQL skills; Power BI or similar BI tool experience.
• Background in forecasting, planning, or operational analytics (field or contact centre desirable).
• A clear communicator who can explain insights in a simple, meaningful way.
• Well organised, curious, and comfortable managing multiple priorities.

Keen to apply and learn more about the Forecasting & Demand Planning Insights Analyst position? Share your CV for consideration to Ian Lasplace via [e-mail].

Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & Workforce Management, Analytics, and Customer Contact / CX Technologies.